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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Dolly Jado
a week ago
We have received no proper support or service from Shiprocket. Despite sharing call recordings as proof where customers clearly stated that the delivery agent never contacted them, Shiprocket refuses to acknowledge the truth. According to …
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Mary Lobo
a week ago
I ordered few items, my prepaid ID order is 106744. Items not received. I made countless calls, no proper reply. Persons can't reply properly either phone is busy. They speak opposite to our language. Atleast after this review hope I …
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Nandita Aron
a month ago
I would like to take a moment to appreciate the exceptional talent in your company, particularly Afroz from the ED team. His extensive knowledge and ability to handle pressure in challenging situations are truly commendable. I would also …
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jahanvi parekh
a month ago
We have made countless calls to them regarding issues we have faced(trust me they have been many), and all the juniors keep making us wait to get our call transferred to the senior authority. We were genuinely tired of calling them for …
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Lalit Kumar
a week ago
Shiprocket received parsal from fake seller they dont have seller detail no data the parson who send tha parsal via shiprocket whether they sent anything by replacing your product, They don't need buyar seticfection. So kindly request …
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Jayashree 21
3 months ago
I ordered a fastive saree from your website and I got very dirty clothe piece I am upset to got this types my money is totally wasted 😡. Pls return my money as soon as possible. This is fraud. Website pls guys don't trust guys pls 🙏 …
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Dolly Rani
2 weeks ago
I am writing this out of sheer frustration due to the highly unprofessional and disappointing experience I’ve had with Shiprocket. This has been, by far, the worst logistics service I’ve ever encountered. …
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Economista Guards
2 months ago
Giving 1 star as no option to give 0, They don't care about there own business so don't expect them to care about yours. The agent they assign are useless [Ramprasad in my case], he won't respond to …
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Ravi Bairwa
a week ago
This company is not good for me because the delivery boys do not pick up the phone and change the delivery date as per their wish. I will try, presently or in future I will never accept delivery of any product from this company. Even after …
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Joydip Mondal
2 weeks ago
Very poor service I must say from last 1 years experience . They were very good when they had a fresh start after merging with picker . But presently Shiprocket is only good at generating unfair weight disputes . So many orders are being …