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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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LAMIR Design
7 months ago
Extremely horrible experience with Shiprocket. As a small business, every product matters to us and Shiprocket has made a complete joke out of it. The customer service representative provided incorrect information and we lost 2 sales AND …
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Sagar Jage
3 months ago
Fraud Company, customer service is worst. No support provided in any kind of dispute.
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Nivaan Mehta
7 months ago
Shiprocket made the concept of parcel deliveries swift and affordable during its starting phase for we home grown bussinesses. Then when it gained the trust, It started to fool us and cheat us. …
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sumedh narnaware
a year ago
I recently had the misfortune of using ShipRocket to deliver a parcel, and the experience was nothing short of a nightmare. I am utterly disappointed with their services, and I feel compelled to share my frustrating experience. …
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Akshata Mhatre
4 months ago
Shipment is not delivered and they are showing as delivered. Shiprocket is keeping our packages with them and not delivering and then updating status as delivered . Fake company
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Francesca Shroff
6 months ago
If it was possible to give less stars I would. No customer support. Horrible delivery executives. Gonna start asking companies if they are using shiprocket for shipping and if yes then will refrain from ordering hence forth
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Minoti Kothari
8 months ago
I had the misfortune of using Shiprocket's services recently, and I must say, it was an absolute disaster from start to finish. If there was a way to give negative rating, I would. …
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Sooday Jhaveri
2 months ago
Rude delivery person, refused to deliver to door. Was extremely rude and refused to communicate properly
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Kuldeep Singh
3 months ago
Company not giving orders also not giving response to the customers taking money not giving order .....please all be aware of this things
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Akash Salvi
8 months ago
Extremely poor service, I always purchase things online and I don't why they mostly select shiprocket as a delivery partner. This is third time for different products where the delivery was not even attempted and they are saying the …