Shift Incharge

A Shift Incharge at Bakingo oversees daily cafe or cloud kitchen operations, supervises staff, and manages inventory. Responsibilities include executing opening/closing duties, enforcing food safety and quality standards, and ensuring smooth same-day and midnight order deliveries for a seamless customer experience.

Core Responsibilities:

• Shift Operations: Manage day-to-day store operations during assigned shifts, including opening and closing procedures.
• Team Leadership: Supervise, train, and schedule staff to ensure adequate coverage and high productivity.
• Quality Control: Ensure all cakes, pastries, and desserts meet Bakingo’s strict quality, recipe, and presentation standards.
• Inventory & Supplies: Track stock levels, oversee raw material receiving, and manage daily bakery inventory to prevent shortages.
• Customer Service: Address customer grievances, ensure timely order dispatches, and balance cash registers at shift-end.
• Compliance: Follow all health, safety, and sanitation guidelines, and maintain a high standard of cleanliness in the store.

Requirements & Qualifications

• Experience: 3+ years of proven experience in QSR, cafe management, or related restaurant/retail operations.
• Skills: Strong communication, coaching, planning, and problem-solving skills; ability to work well under pressure.
• Knowledge: Familiarity with POS systems, cash handling, and basic computer/inventory software.

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:

• Health insurance

Work Location: In person