Position : SharePoint & M365 Collaboration Specialist
Experience : 7+ Years
Location : Hyderabad
If you are interested please share your resume to Sumana.m@americanunit.com
Position Purpose
The SharePoint & M365 Collaboration Specialist (Grade C) is responsible for the administration, governance, and continuous improvement of SharePoint Online and Microsoft 365 collaboration services.
The role provides subject matter expertise and support to the business, enabling effective collaboration, information management, and digital workplace solutions across the organisation.
The position designs and delivers scalable, user-focused solutions that balance governance, usability, and operational efficiency, while contributing to the continuous improvement of global collaboration platforms.
Key Accountabilities
1. Governance
- Maintain security, permissions, and governance controls aligned with business requirements
- Manage SharePoint site lifecycle activities (provisioning, configuration, retirement) with support of third-party tools
- Administer governance platforms (e.g. Orchestry) and enforce workspace lifecycle controls
- Develop and maintain metadata, taxonomy, and information architecture frameworks
- Ensure compliance with organisational policies and data management standards
- Integrate SharePoint and Microsoft 365 solutions with business systems where required
- Support knowledge management initiatives and digital asset governance
- Be able to gatekeep and articulate when Microsoft 365 in not the best solution to a business challenge
2. Adoption
- Provide training, support, and guidance to end users to drive adoption and best practice usage
- Create culture of ownership within business community to become citizen developers and maintain Microsoft solutions themselves and
- Offer guidance to stakeholders on collaboration best practices and Microsoft 365 capabilities
- Maintain and enhance intranet and communication sites, including search optimisation
- Act as an escalation point for complex SharePoint and M365 collaboration issues
- Promote effective use of SharePoint, OneDrive, and Teams-integrated document management services and other technologies
- Design and deliver, and hand over, Microsoft Lists and SharePoint-based business solutions with scalability in mind
- Drive continuous improvement in user experience and collaboration practices
- Keep updated on change to Microsoft 365 technologies and solutions and share these with the business community
- Identify opportunities for process improvement and implement automation where necessary using Power Automate in a controlled and sustainable manner.
- Promote end-user workflows in SharePoint, Lists and Teams over IT governed Power Automate where possible
- Design and implement workflows and automation to support intelligent business processes
3. AI Readiness
- Structure and manage content to align with organisational data strategy and control
- Structure data through effective metadata, taxonomy, and information architecture to enable AI-driven insights
- Optimise content discoverability via search and information management practices
- Ensure governance and data quality foundations are in place to support Copilot and AI tools
- Translate business requirements into scalable, AI-ready Microsoft 365 solutions
- Administer and support SharePoint Online, OneDrive and Teams-integrated document management services
- Manage SharePoint site lifecycle activities including provisioning, configuration and retirement
- Maintain security, permissions and governance controls aligned with business requirements
- Monitor platform performance and resolve technical issues and service disruptions
- Design and deliver Microsoft Lists and SharePoint-based business solutions
- Translate business requirements into scalable Microsoft 365 solutions
- Provide guidance to stakeholders on collaboration best practices and platform capabilities
- Develop and maintain metadata, taxonomy, and information architecture frameworks
- Support knowledge management initiatives and digital asset solutions
- Maintain and enhance intranet and communication sites, including search optimisation
- Administer governance platforms (e.g. Orchestry) and manage workspace lifecycle controls
- Design and implement workflows and automation using Power Automate
- Integrate SharePoint and Microsoft 365 solutions with business systems where required
- Act as an escalation point for complex SharePoint and M365 collaboration issues
- Identify opportunities for process improvement and implement solutions to enhance service delivery
- Provide training, support, and guidance to end users to drive adoption and best practice usage
Skills and Experience Essential
- Experience administering SharePoint Online within Microsoft 365
- Strong understanding of permissions, governance and information architecture
- Experience with Microsoft Lists, Teams and OneDrive
- Strong problem-solving skills and stakeholder engagement capability
Skills and Experience – Desirable
- Experience with Power Automate and workflow design
- Experience with governance platforms (e.g. Orchestry)
- Knowledge of metadata and taxonomy design
- ITIL or service management knowledge
Knowledge of legacy SharePoint practices that are no longer supported
Microsoft certificates:
- Microsoft 365 Certified: Fundamentals or Microsoft 365 Copilot and Agent Administration Fundamental
- Microsoft 365 Certified: Teams Administrator Associate
- Microsoft 365 Certified: Power Platform Fundamentals
Personal Attributes
- Strong attention to detail
- Proactive and solution-focused approach
- Ability to work collaboratively across technical and business teams
- I bility to balance governance with usability and business requirements.
