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Servicenow Senior

Deloitte US-India Offices

7 - 12 years

Hyderabad Chennai Bengaluru

Posted:17 hours ago

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Job Description


Qualifications required: Must have skills/Project Experience/Certifications: * Minimum of 6+ years of ServiceNow implementation experience in large complex environments is required * Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update sets * Proficient in Agile development and all phases of the Application Development Lifecycle, Experience with software development support tools (e.g. Jira, Rally etc.) * Experience in Enterprise Asset Management (EAM), HAM, SAM, Service Portal, UI Builder, Agentic AI, Virtual Agent * Certified ServiceNow System Administrator (CSA), ServiceNow Developer with hands-on experience with ITSM * Hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom applications) is mandatory * Participate in user story grooming session, elaboration, and design sessions * Review user stories to understand requirements and technical architecture documentation for solution * Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc. * Develop integration design to support functional design including full documentation of methods, data transfers and error checking * Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements * Identify requirement "gaps" to maintain a high degree of quality in the solution build * Provide insight and expertise into the ServiceNow configuration based on previous work experiences and training * Complete the deployment of solutions across sub-production and production environments Good to have skills/Project Experience/Certifications: * Provide training for each tools functionality both in person and through using other methods * Enterprise Asset Management (EAM), HAM, SAM, Service Portal, UI Builder, Agentic AI, Virtual Agent Education Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent Locations Hyderabad, Bengaluru, Chennai, Pune

Skills Required

Tprm Servicenow CSM Common Service Data Model Itam Ham ITSM CMDB

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