ServiceNow HRSD / GRC / ITSM Professionals

Job Title:

We are hiring experienced ServiceNow professionals across multiple practice areas for enterprise transformation programs with global customers.

We are looking for candidates with strong expertise in one or more of the following ServiceNow modules:

• HR Service Delivery (HRSD)
• IT Service Management (ITSM)
• Governance, Risk & Compliance (GRC)
• Integrated Risk Management (IRM)

Experience Range:

Locations:

Open Positions

• ServiceNow Architect
• Technical Architect
• Tech Lead
• Senior Developer
• Business Analyst
• Developer

Required Skills

HRSD

• HR Case Management
• Employee Center
• Lifecycle Events
• HR Services
• HR Agent Workspace
• Integration experience

ITSM

• Incident Management
• Problem Management
• Change Management
• Service Catalog
• Knowledge Management
• Flow Designer

GRC / IRM

• Risk Management
• Policy & Compliance
• Audit Management
• Third Party Risk Management (TPRM)
• Vendor Risk Management
• Regulatory Compliance

Responsibilities

• Design and implement ServiceNow solutions aligned to business requirements
• Work with stakeholders to gather, analyse and document requirements
• Configure and customise ServiceNow applications
• Lead workshops and architecture discussions
• Design integrations using REST/SOAP APIs
• Support deployment, governance and enhancement activities
• Provide technical guidance to team members and junior developers

Preferred Certifications

• CSA
• CAD
• CIS-HRSD
• CIS-ITSM
• CIS-Risk & Compliance
• CIS-Vendor Risk Management