Service Manager (Refrigeration)

Service Manager

Role & responsibilities

• Manage day-to-day

  service and after-sales operations

  for commercial refrigeration and HVAC equipment.
• Lead and supervise service engineers, technicians, and support staff.
• Handle customer complaints and ensure

  timely and effective resolution of technical issues

  .
• Provide technical support for

  installation, commissioning, troubleshooting, repair, and maintenance

  of refrigeration and HVAC systems.
• Diagnose and resolve issues related to

  compressors, condensers, evaporators, expansion valves, refrigerant circuits, piping, electrical controls, and HVAC systems

  .
• Plan and monitor

  preventive and corrective maintenance

  activities.

Required Skills & Competencies

• Strong technical knowledge of

  Refrigeration and HVAC systems

  .
• Hands-on experience in

  commercial refrigeration equipment and HVAC systems

  .
• Good understanding of

  refrigeration cycles, compressors, condensers, evaporators, expansion devices, refrigerants, and refrigeration piping

  .
• Knowledge of

  electrical controls, control panels, sensors, thermostats, and HVAC automation

  .
• Strong troubleshooting and fault-diagnosis skills.
• Experience in

  installation, commissioning, preventive maintenance, and breakdown maintenance

  .