Service and Application Engineer

· Execute the commissioning/ breakdown of Ace Micromatic Products within the framework of Micromatic Machine Tools policies and guidelines.

· Preparing VRDC reports, Flash reports and Kaizen report and share it to functional head.

· Resolving Customer complaints & maintenance of customer files.

· Updation of service activities in CRM.

Componet Trail, prove out the component

support from Application site.

· Organize receivables and commercial documents against invoices.

· Generate AMC, Spare and Sales leads.

· Adherence to ISO process, coordination with other functional departments, Principals and customers.

· On Job training for juniors.

Other Responsibility:

· Establish accountability and ownership towards achievement of deliverables against the plan

· Work as part of a team and give necessary inputs.

· Working as directed by the reporting head and providing all necessary information.

Essential Competencies/skills

· Good knowledge on Principals (All) products.

· Good working knowledge on CRM Tool

· Pay close attention to the details.

· Following defined process

· Probing skills

· Listening skills

· Learning Agility

· Good communication skill

Job Type: Full-time

Pay: ₹360,000.00 - ₹500,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• CNC programming: 2 years (Preferred)
• total work: 3 years (Preferred)
• Java: 1 year (Preferred)

Work Location: In person