Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Coordinate and oversee daily operational processes to ensure smooth execution. Monitor workflows and timelines, ensuring tasks are completed as per schedule. Collaborate with Client Servicing departments to align processes with organizational goals. Identify inefficiencies and recommend process improvements. Prepare and maintain documentation of standard operating procedures (SOPs). Track and report performance metrics related to process efficiency and outcomes. Address and resolve operational issues in a timely manner. Support team members with resources and guidance to complete their tasks. Job Types: Full-time, Permanent, Fresher Pay: ₹19,460.16 - ₹29,222.16 per month Schedule: Day shift Morning shift Night shift Work Location: In person
*Key Responsibilities:* - *Data Entry*: Accurately and efficiently enter data into computer systems and databases, ensuring data integrity and accuracy. - *Data Management*: Update and maintain databases with new information, retrieve data as requested, and generate reports. - *System Management*: Manage and monitor computer systems and networks, performing regular data backups and troubleshooting basic technical issues. - *Collaboration*: Work with other departments to ensure data accuracy and consistency, and assist with data-related projects and administrative tasks. For more information contact our HR Krutika+91 9259033623 Job Types: Full-time, Permanent, Fresher Pay: ₹18,380.25 - ₹35,852.25 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. For more information contact our HR Krutika+91 9259033623 Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Coordinate and oversee daily operational processes to ensure smooth execution. Monitor workflows and timelines, ensuring tasks are completed as per schedule. Collaborate with Client Servicing departments to align processes with organizational goals. Identify inefficiencies and recommend process improvements. Prepare and maintain documentation of standard operating procedures (SOPs). Track and report performance metrics related to process efficiency and outcomes. Address and resolve operational issues in a timely manner. Support team members with resources and guidance to complete their tasks. For more information contact our HR Krutika+91 9259033623 Job Types: Full-time, Permanent, Fresher Pay: ₹19,460.16 - ₹29,222.16 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. For more information contact our HR Krutika+91 9259033623 Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact our HR Krutika+91 9259033623 Job Types: Full-time, Permanent, Fresher Pay: ₹18,036.27 - ₹30,310.56 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 9259033623
We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization. For more information contact our HR Anjali +91 8218946749 Job Types: Full-time, Permanent, Fresher Pay: ₹18,655.00 - ₹31,888.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 8218946749
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. For more information contact our HR Anjali +91 8218946749 Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact our HR Anjali +91 8218946749 Job Types: Full-time, Permanent, Fresher Pay: ₹18,036.27 - ₹30,310.56 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. For more information contact our HR Anjali +91 8218946749 Job Types: Full-time, Permanent, Fresher Pay: ₹14,024.12 - ₹34,617.11 per month Schedule: Day shift Morning shift Night shift Work Location: In person
Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact our HR Anjali +91 8218946749 Job Types: Full-time, Permanent, Fresher Pay: ₹18,036.27 - ₹30,310.56 per month Schedule: Day shift Morning shift Night shift Work Location: In person