Senior System Support Specialist

Principle System Support Specialist

Grow together

In this role, you will support Linux-based systems across onpremises data centers and cloud platforms, providing 2ndlevel incident, problem, and vendor escalation support. You will work closely with global teams, participate in infrastructure projects, and help drive automation, standardization, and cost efficiency.

Your role includes:

• Providing 2ndlevel support for Linux server technologies, virtualization, and clustering
• Acting as a subject matter expert for OS-level issues, service failures, and performance bottlenecks
• Supporting and tuning high availability and clustering solutions
• Participating in global infrastructure and transformation projects
• Collaborating with internal teams and technology vendors
• Automating operational tasks using Bash, Ansible, Python or similar tools
• Supporting hybrid cloud platforms (Azure, GCP, AWS)
• Participating in rotational on-call support

Ready to embark on the journey? Heres what we are looking for:

Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience

• 8+ years of hands-on Linux system administration experience
• Strong experience in enterprise infrastructure or data center environments
• Familiarity with at least one cloud platform: Azure, GCP, or AWS
• Experience with clustering / high availability solutions
• Knowledge of containers and platforms such as Kubernetes, OpenShift, Docker, or Podman is a plus
• Good understanding of networking concepts and firewalls
• Strong scripting skills (Bash, Python, Ansible)
• Interest in using AI tools to improve automation and operational efficiency
• Strong troubleshooting and communication skills
• Ability to work independently in a global, multicultural environment
• Knowledge of ITIL, ServiceNow, or change management is an advantage