Senior Property & Facilities Manager Commercial Real Estate
Location:
ABOUT THE ROLE
We are seeking an experienced and highly professional Senior Property & Facilities Manager to take complete ownership of the operations, maintenance, compliance and overall management of a 2,20,000 sq. ft. commercial property occupied by a leading multinational technology organisation.
The candidate will represent the property owner on-site, overseeing the facility management agency, contractors, vendors and operational teams. The role requires strong technical and commercial acumen, leadership, excellent communication skills and unwavering integrity, with a focus on protecting the owner's interests and continuously improving property standards, operational efficiency and tenant experience.
KEY RESPONSIBILITIES
1. Property Management
- Take complete ownership of the property's day-to-day operations, physical condition, maintenance and overall upkeep, ensuring all facilities, infrastructure and common areas remain safe, functional and professionally maintained.
- Conduct regular property inspections, identify maintenance deficiencies, safety concerns and areas for improvement, and ensure timely corrective action.
- Establish and oversee preventive, predictive and corrective maintenance programmes, maintaining updated asset registers, equipment histories, warranties, AMCs and lifecycle replacement plans.
2. Engineering, MEP & Facility Operations
- Oversee the operation, maintenance and reliability of all building systems, including electrical infrastructure, DG sets, HVAC, lifts, fire and life-safety systems, plumbing, drainage, STP/WTP, pumps, BMS, CCTV and other MEP installations.
- Monitor civil infrastructure and building components, including roofing, waterproofing, faade, flooring, walls, ceilings, painting, lighting, parking and external areas.
- Supervise and evaluate the appointed facility management agency, ensuring effective delivery of engineering, housekeeping, security, landscaping, pest control, waste management and other facility services in accordance with agreed SLAs and KPIs.
3. Procurement, Vendor & Contract Management
- Independently identify, source, evaluate and negotiate with vendors, contractors and suppliers to obtain competitive pricing, reliable services and quality workmanship.
- Manage end-to-end procurement, including technical specifications, BOQs, comparative statements, vendor evaluation, negotiations, work orders, material delivery verification and contract administration.
- Ensure transparency and accountability in procurement through independent market comparisons, verification of material brands, specifications and quantities, physical inspection of completed works, and validation of invoices against approved quotations, purchase orders and supporting documents.
- Monitor vendor performance, AMCs, service agreements, renewals and contractual obligations, while identifying opportunities for better service delivery and cost optimisation.
4. Financial Management & Cost Optimisation
- Prepare and monitor annual operating (OPEX) and capital expenditure (CAPEX) budgets, track expenditure against approved allocations and maintain accurate financial records.
- Review and verify vendor quotations, invoices, supporting documents and completed works before recommending payments, ensuring all expenditure is justified, properly documented and authorised.
- Prepare periodic financial reports, expenditure statements, budget updates and management information reports.
5. Capital Projects & Property Improvements
- Take ownership of ongoing and upcoming repair, renovation, refurbishment, infrastructure upgrade and capital improvement projects across the property.
- Identify building deficiencies and develop improvement proposals, scopes of work, technical specifications, BOQs, cost estimates and execution plans.
- Manage contractors, consultants, project budgets, timelines, material quality and site execution, ensuring work is completed in accordance with approved specifications and agreed schedules.
6. Tenant Relations & Stakeholder Management
- Act as the primary on-site representative of the property owner, maintaining professional relationships with the tenant's administration, facilities, engineering and senior management representatives.
- Ensure prompt and professional handling of tenant complaints, service requests, escalations and operational requirements, with clear communication and timely resolution.
- Conduct regular coordination meetings, maintain action trackers and proactively address concerns affecting tenant operations, workplace experience and satisfaction.
7. Statutory Compliance, Government Liaison & Risk Management
- Monitor and ensure timely renewal of applicable statutory approvals, licences, registrations, inspections and regulatory documentation covering fire safety, electrical systems, lifts, environmental and municipal requirements.
- Liaise with relevant government departments, municipal authorities, fire departments, electrical inspectors and other regulatory bodies on compliance and property-related matters, including property taxes.
- Monitor statutory compliance by vendors and contractors, including applicable labour laws, EPF, ESIC, insurance and contract labour requirements.
CANDIDATE PROFILE & QUALIFICATIONS
Education
- Bachelor's degree in
Mechanical, Electrical or Civil Engineering, Facilities Management, Property Management
or a related discipline. Additional professional qualifications in project management, real estate or facilities management will be advantageous.
Experience
- 8 to 12 years of relevant professional experience in commercial property management, integrated facilities management or corporate real estate.
- At least 5 years of experience managing large commercial buildings, corporate offices, business parks or institutional properties.
- Previous experience with established organisations such as JLL, CBRE, Cushman & Wakefield, Colliers or equivalent organisations will be preferred.
- Demonstrated experience in managing multidisciplinary teams, MEP operations, procurement, vendor negotiations, budgets, statutory compliance and capital projects.
- Experience handling multinational corporate tenants or large institutional clients will be a strong advantage.
KEY SKILLS & PERSONAL ATTRIBUTES
Integrity & Professional Ethics:
Exceptional honesty, transparency, accountability and commitment to protecting the organisation's assets and commercial interests.Communication & Interpersonal Skills:
Excellent written and verbal communication, with the ability to draft professional emails, prepare reports, conduct meetings and confidently interact with senior corporate stakeholders.Leadership & Ownership:
Ability to independently manage teams, oversee external agencies, make sound decisions and take complete responsibility for operational outcomes.Digital Proficiency:
Good working knowledge of MS Office, particularly Excel, Word and PowerPoint, along with digital reporting and facility management tools.
WHAT WE EXPECT
We are looking for an individual who goes beyond routine facility management and takes genuine ownership of the property, its people, infrastructure and financial interests.
The ideal candidate will be proactive, commercially aware, technically competent and committed to delivering measurable improvements in building condition, operational efficiency, service quality and tenant satisfaction.
We seek a professional who can independently manage, protect and continuously improve a significant commercial asset while representing the organisation with the highest standards of integrity and professionalism.
