Senior Program Manager - Product Portfolio & Digital Transformation

Job Purpose:

This role is responsible to lead portfolio-wide execution and governance across strategic product and technology programs. The role provides a single senior orchestration point across Business, Product, Engineering, QA, Production Support, Cloud / Infrastructure, InfoSec, Operations, Risk, Compliance, Finance and partners. The incumbent must combine strong subject command with executive presence, structured problem solving and the authority to challenge commitments, resolve cross-functional conflicts and drive timely decisions.

Key Responsiblities:

a) Portfolio strategy translation:

b) Executive stakeholder management:

c) Integrated planning and prioritization:

d) Governance and decision architecture:

e) Delivery assurance:

f) Cross-programme dependency management:

g) Risk, issue and escalation management:

h) Commercial and vendor governance:

i) Financial governance:

j) Release and operational governance:

k) Regulatory and audit readiness:

l) Capability and standards:

Requirements:

• Bachelors degree in Engineering, Technology, Business, Finance or a related discipline; postgraduate qualification is desirable.
• Programme / project certification such as PMP, PRINCE2, SAFe, Scrum or equivalent is desirable, but demonstrated delivery leadership is more important than certification alone.
• Proven leadership of multiple, concurrent, high-complexity programmes involving business, product, engineering, operations and external partners.
• Strong understanding of lending journeys and lifecycle, including acquisition, underwriting, disbursement, servicing, collections, customer channels and partner integrations.
• Working command of agile, hybrid and milestone-based delivery; ability to challenge plans, dependencies, solution assumptions and release readiness.
• Experience with executive governance, programme financials, vendor contracts, implementation partners, risk management and organisational change.
• Ability to understand architecture, APIs, data flows, environments, security, cloud / infrastructure and production support sufficiently to ask the right questions and drive accountable closure.
• Experience in regulated financial services is strongly preferred.