Senior Manager of Engineering (Platform)

Position Title: Senior Manager of Engineering
Location: Hyderabad, India Department: Engineering Reports to: Director of Engineering Employment Type: Full-time

Key Responsibilities:

Engineering Leadership & Delivery:

• Lead multiple engineering teams (including engineering leads and individual contributors) responsible for enterprise-scale applications, ensuring predictable, high-quality delivery against roadmap commitments.
• Define and track engineering metrics (delivery velocity, quality, reliability, and cost), and continuously improve processes across planning, development, testing, and release.
• Balance priorities, capacity, and technical debt across teams, and manage risks, dependencies, and escalations with clarity and accountability.

Platform Design & Architecture:

• Drive the design, development, and optimization of core platform services, focusing on scalability, reliability, and maintainability.
• Guide teams in building backend services with Java and Spring Boot, data solutions with SQL databases, and modern user interfaces with React.js.
• Oversee the development of APIs, microservices, and event-driven components that integrate seamlessly with existing systems and enable new capabilities.

Platform Modernization:

• Lead efforts to modernize legacy systems and migrate them to cloud-native platforms and microservices architecture.
• Collaborate with cross-functional teams to ensure smooth data migration, system integrations, and platform transitions.
• Identify and implement new technologies and practices that improve platform performance and operational efficiency.

Performance & Scalability Optimization:

• Monitor and optimize platform performance, ensuring high availability, low latency, and fault tolerance for high-volume workloads.
• Identify bottlenecks, improve system efficiency, and manage the scaling of platform services to accommodate growing demands.
• Implement real-time data processing and analytics to enhance platform insights and decision-making.

Security & Compliance:

• Ensure robust security measures across platform services to protect sensitive data and comply with industry standards (e.g., HIPAA, PCI-DSS).
• Ensure secure communication between platform components, apply sound encryption and key-management strategies, and enforce strong authentication and authorization.

Cloud Infrastructure & Automation:

• Build scalable, resilient, and secure cloud infrastructure supporting platform services and operations, with a preference for Azure.
• Implement DevOps practices, including CI/CD pipelines, automated testing, and continuous delivery for rapid, reliable deployment of platform updates.
• Collaborate with infrastructure teams to optimize cloud resources for performance and cost-efficiency.

Operational Efficiency & Monitoring:

• Establish monitoring, logging, and alerting solutions to ensure platform stability and uptime.
• Proactively identify and resolve issues affecting platform services, ensuring minimal downtime, and lead incident response and post-incident reviews.
• Build and maintain disaster recovery plans to ensure high availability and business continuity.

Team Leadership & Mentorship:

• Hire, lead, and develop engineers and engineering leads across multiple teams, providing technical guidance, mentorship, and career development support.
• Foster a collaborative and high-performance culture, encouraging continuous learning, growth, and engineering excellence.
• Lead by example, promoting a culture of accountability, ownership, and innovation.

Collaboration with Cross-Functional Teams:

• Work closely with product management, operations, and other engineering teams to ensure platform features meet business needs and align with strategic goals.
• Engage with senior leadership to ensure that platform initiatives align with broader business objectives and user needs.

Additional Responsibilities:

Decision Making & Alignment:

• Drive decisions related to platform architecture, technology choices, and development processes, ensuring alignment with business objectives and long-term strategy.
• Navigate ambiguity and make informed decisions in fast-changing environments, adapting plans as needed to meet evolving business priorities.

Experience with Global Teams:

• Collaborate effectively with engineering teams across different geographic locations, ensuring alignment and smooth communication despite time zone and cultural differences.
• Lead or participate in cross-regional initiatives to optimize platform performance and ensure consistency across global systems.

Requirements:

Technical Skills & Experience:

Proven Experience:

• 10+ years of experience in software engineering, with at least 5 years in a manager or leadership role leading multiple engineering teams.
• Strong hands-on background in Java, Spring Boot, SQL databases, and React.js, with experience designing and delivering enterprise-scale applications.
• Expertise in building and maintaining scalable, distributed platforms and services, including microservices and RESTful APIs.
• Experience with DevOps, CI/CD practices, and cloud infrastructure management to support platform operations.

Leadership & Collaboration:

• Team Leadership: Proven experience leading and mentoring multiple engineering teams, including managers or technical leads, helping to develop talent, foster a culture of innovation, and maintain high-performance standards.
• Enterprise-Scale Delivery: Track record of delivering and operating large, business-critical applications with multiple teams, dependencies, and stakeholders.
• Collaboration & Communication: Ability to collaborate with cross-functional teams, including product, operations, and other engineering groups, to achieve shared goals.
• Problem-Solving: Strong problem-solving skills to identify platform issues, optimize performance, and resolve complex technical challenges.

Decision-Making & Alignment:

• Ability to make informed technical decisions in ambiguous environments and navigate trade-offs between platform performance, scalability, and security.
• Experience driving alignment across teams and stakeholders on platform development priorities, ensuring a unified direction and efficient execution.

Communication & Interpersonal Skills:

• Excellent communication skills to clearly articulate platform requirements, technical solutions, and project progress to both technical and non-technical stakeholders.
• Strong interpersonal skills with the ability to manage relationships and collaborate effectively with teams across various locations.

Education & Certifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).
• Relevant certifications in Azure or other cloud platforms are a plus.

Nice to Have:

• Experience in payments, issuer processing platforms, and tokenization (e.g., card issuing, authorization and settlement flows, token vaults, network or wallet tokenization).
• Hands-on experience with the Azure cloud platform (e.g., AKS, Azure SQL, Service Bus/Event Hubs, Azure DevOps, Key Vault, Azure Monitor).
• Experience working in platform engineering within insurance, financial services, or other regulated industries.
• Familiarity with microservices architecture, event-driven design, serverless computing, and distributed systems.
• Knowledge of regulatory compliance standards such as HIPAA, PCI-DSS, and others related to platform security.
• Experience with third-party integrations and APIs.