Senior Front Office Assistant

Job Title: Front Office Receptionist

Location: Yash Dental Clinic, Adyar

Position Type: Full-time

Job Overview: We are seeking a highly motivated and skilled Front Office Receptionist to join our team at Yash Dental Clinic in Adyar. The ideal candidate should possess excellent communication skills, a warm and welcoming demeanor, and the ability to efficiently manage front office operations. As the first point of contact for our clinic, the receptionist plays a crucial role in creating a positive and professional environment for our patients.

Responsibilities:

Greeting and Welcoming: Warmly welcome patients and visitors upon arrival.
Provide a friendly and professional first impression of the clinic.

Appointment Scheduling: Efficiently manage the appointment schedule for dentists and other staff.
Coordinate with patients to schedule appointments and follow-ups.

Communication: Answer and direct phone calls in a courteous and timely manner.
Respond to inquiries and provide information about clinic services.Relay messages to the appropriate staff members.

Patient Registration: Collect and update patient information accurately.
Verify insurance details and ensure all necessary forms are completed.

Maintaining Front Office Area: Keep the front office area clean, organized, and presentable. Ensure reading materials are available for patients.

Billing and Payments: Assist in processing billing and payments, if required.
Provide information on fees, payment options, and insurance coverage.

Assisting Patients: Assist patients with paperwork and forms.
Address patient queries and concerns with empathy and professionalism.

Team Collaboration: Collaborate with dental staff and other team members to ensure smooth clinic operations.
Communicate effectively with colleagues to relay important information.

Qualifications:

• Minimum of a high school diploma; additional education or training in hospitality or customer service is a plus.
• Proven experience as a receptionist or in a similar customer service role.
• Excellent communication skills in English (both verbal and written).
• Pleasant and professional demeanor.
• Strong organizational and multitasking abilities.
• Familiarity with basic computer applications (e.g., MS Office).
• Previous experience in a healthcare or dental setting is advantageous.

Contact Information: For inquiries, please contact Vijay Prakash, Manager - HR, at +91 70925 77000

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person