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Senior Executive/Officer (Dispatch) - Accounts & Finance

Max Healthcare

2 - 6 years

Gurugram

Posted:1 week ago

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Job Description


I. JOB DETAILS

Job Title

Senior Executive/Officer (Dispatch) – Accounts & Finance


Reporting Supervisor


Unit Head - Accounts & Finance

II. JOB PURPOSE


To efficiently and effectively perform Billing and related TPA work assigned, including management of appropriate billing & collection of payments for TPA patients and other panel organization.

III. KEY RESPONSIBILITIES










Core Responsibilities


  • To be responsible for dispatching the TPA bills to respective company’s within TAT.
  • To be responsible for the handling of post discharge queries.
  • To be responsible for maintaining the outstanding tracker of TPA patients.
  • To be responsible for maintaining the ageing bills tracker of TPA patients.
  • To be responsible for keeping record for all correspondence done for TPAs.
  • To ensure accurate and timely submission of all monthly and daily reports.
  • To achieve high levels of customer satisfaction at each interaction.
  • To be responsible for maintenance of departmental records as per the NABH requirement.
  • To be responsible for effective utilization of hospital information system.
  • To display proactive cooperation and contribute to cordial inter and intra team relations, solution orientation and team solidarity. Should be cost effective.
  • Should have total familiarity with all instructional manuals and operating procedures applicable to the role and in accordance with NABH protocols.
  • To participate in training programs to maintain and update the professional knowledge.
  • Any other task assigned by the HOD from time to time.

IV. KEY PERFORMANCE INDICATORS


Measurable Deliverables


Demonstrated ability to maintain confidentiality

V. JOB REQUIREMENTS

Minimum Qualifications

10+2/ Graduate/ Any relevant diploma


Experience


2 to 4 years of relevant experience.

Behavioural Skills


  • Persuasive.

  

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  • Attention to detail.
  • Interpersonal and communication skills.
  • Initiative and adaptability.
  • Service Excellence
  • Team Player


Technical Skills


  • Problem solving and ingenuity.
  • Computer skills.


Language Skills


English & Hindi

VI. KEY INTERACTIONS


Key Internal Contacts


Key External Contacts


  • Chief of Medical Services
  • CNO
  • Nursing
  • Front office
  • Billing
  • IT
  • Finance
  • All HODs
  • Doctors


  • TPA/ Insurance Companies
  • Other Panel Organizations
  • Patients
  • Attendants


Skills Required

Computer Sheet Computer skills Interpersonal Skill Finance Reporting Interpersonal skills Balance Gst

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Job Type

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