Senior Dispatch Executive

Job Title: Senior Executive Dispatch

(Stamping / Sheet Metal / Automotive Components Industry)

Role Overview

The Senior Executive – Dispatch is responsible for managing end-to-end dispatch

operations for stamped components, ensuring on-time delivery, logistics planning,

inventory accuracy, and customer compliance. The role involves coordination

with production, quality, stores, and logistics teams to meet delivery schedules while

optimizing cost and efficiency.

Key Responsibilities

1. Dispatch & Logistics Operations

• Plan and execute daily dispatch schedules based on production output and

customer delivery requirements

• Ensure timely shipment of stamped parts (press shop components) to

customers or warehouses

• Coordinate with transporters for vehicle placement, route planning, and cost

negotiation

• Monitor dispatch performance against OTIF (On Time In Full) targets

2. Coordination with Production & Planning

• Work closely with production (press shop/stamping) and PPC teams for

alignment of dispatch priorities

• Ensure availability of finished goods as per delivery schedules

• Manage urgent dispatches, line stoppage situations, and priority orders

3. Inventory & Warehouse Management

• Maintain accurate stock records of finished goods and dispatch-ready

materials

• Ensure FIFO/FEFO compliance (especially in automotive components)

• Oversee packing, labeling, and storage as per customer specifications

• Conduct regular stock audits and reconciliations

4. Customer & Documentation Compliance

• Ensure all dispatch documents are accurate and complete:

• Invoice

• Packing list

• E-way bill (India-specific)

• GRN/Delivery challan

• Adhere to customer-specific requirements (OEM norms, labeling standards,

barcoding, etc.)

• Handle customer portals for dispatch updates and ASN (Advance Shipment

Notice)

5. Quality & Safety Compliance

• Ensure dispatch material meets quality standards and is properly inspected

• Maintain safe loading/unloading practices

• Comply with ISO/IATF and safety standards applicable to

automotive/stamping industry

6. Team Management

• Supervise dispatch staff, loaders, and warehouse personnel

• Allocate duties and ensure manpower availability for shifts

• Train team on dispatch processes, safety, and compliance

7. Cost Optimization

• Optimize freight cost through route planning and load optimization

• Monitor transport performance and negotiate rates

• Reduce dispatch-related losses, damages, and delays

8. MIS & Reporting

• Prepare daily/weekly/monthly reports:

• Dispatch performance

• Pending orders

• Logistics cost

• Track KPIs like OTIF, rejection due to transit damage, and dispatch accuracy

Key Skills & Competencies

• Strong knowledge of dispatch, logistics, and warehouse operations

• Understanding of automotive stamping processes and supply chain

• Familiarity with SAP and MS Excel

• Knowledge of E-way bill, GST documentation (India)

• Strong coordination, problem-solving, and decision-making skills

• Team leadership and communication abilities

Qualifications & Experience

• Education: B.E./Diploma in Mechanical / Production / Industrial Engineering

or Graduation with relevant experience

• Experience:

• Typically 10–12 years in dispatch/logistics within stamping or

automotive manufacturing

• Prior experience in a supervisory role preferred

Key Performance Indicators (KPIs)

• On-Time Delivery (OTD) / OTIF performance

• Dispatch accuracy and zero documentation errors

• Inventory accuracy (%)

• Logistics cost per unit

• Customer complaints related to dispatch

Work Environment

• Manufacturing plant (press shop/stamping facility)

• Exposure to shop floor and warehouse operations

• Shift-based working may be required