Senior Developer, BMC Helix Platform

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: BMC Helix Developer Position: Senior Software Engineer / Lead Experience:5 + Years Category: Software Development/ Engineering Shift: Timing/rotation etc. details (please mention actual timings in IST) Work Mode: Hybrid (3 days in office, 2 days WFH) Primary location: India, Karnataka, Bangalore CGI Office: TPLS Bangalore / E-city Bangalore / DLF Chennai / DLF Hyderabad Position ID: J0926-2642 Employment Type: Full Time We are seeking a Senior Developer – BMC Helix Platform to design, develop, configure, and optimize BMC Helix solutions supporting IT Service Management operations. Experience Required:

Your future duties and responsibilities

The role involves working on BMC Helix ITSM, Innovation Studio, Digital Workplace, CMDB, integrations, workflows, automation, and platform enhancements, while ensuring alignment with ITIL processes and business requirements. The candidate will also mentor junior developers, manage platform governance, and support incident, service request, and release management activities.

Required qualifications to be successful in this role

5+ years in BMC Helix/Remedy Platform. Key Skills:
. BMC Helix ITSM & Remedy Development . Innovation Studio & Business Workflows (BWF) . CMDB & Asset Management . REST API & Email Integrations . Automation & Customization . SLA Setup & Queue Management . Dashboard Creation & Administration . ITIL Processes & Service Management . Team Mentoring and Stakeholder Management

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team—one of the largest IT and business consulting services firms in the world.