About the role
Sr. Designer
The ideal candidate combines strong design leadership with hands-on execution capabilities and has experience working in fast-paced, high-growth technology environments.
Key Responsibilities
1. Design Leadership & Strategy
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Define and own the overall design vision and strategy aligned with business objectives.
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Build, mentor, and manage a high-performing team of product, visual, and brand designers.
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Foster a strong design culture centered around innovation, user empathy, and collaboration.
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Establish design processes, frameworks, and best practices across the organization.
2. Product Design
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Lead end-to-end product design across web and mobile platforms.
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Drive user-centric design decisions through customer research, usability testing, and data insights.
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Create seamless and intuitive user experiences that improve adoption, engagement, and retention.
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Collaborate closely with Product and Engineering teams to deliver high-quality product experiences.
3. Design Systems & UX Excellence
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Develop and maintain scalable design systems and component libraries.
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Ensure consistency across products, platforms, and customer touchpoints.
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Define and monitor UX metrics and continuously improve customer experiences.
4. Brand & Marketing Design
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Oversee the company's visual identity across digital and offline channels.
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Ensure consistency in branding, messaging, and visual storytelling.
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Support marketing initiatives through high-quality creative assets for campaigns, events, social media, and sales enablement.
5. Cross-functional Collaboration
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Partner with Product, Engineering, Marketing, Sales, and Leadership teams to align design efforts with business goals.
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Translate complex business and technical requirements into intuitive and elegant user experiences.
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Advocate for design thinking across the organization.
Ideal candidate
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7–10 years
of experience in
Product Design, UX/UI, Interaction, or Visual Design
, with proven experience leading and scaling design teams in high-growth SaaS or enterprise technology environments.
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Strong experience in
B2B SaaS, CRM, ERP, MarTech, CPaaS, or enterprise software
, with a track record of delivering customer-centric experiences that drive adoption, engagement, and business outcomes.
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Proven ability to
lead and mentor senior designers
, collaborate cross-functionally, influence executive stakeholders, and balance strategic vision with strong execution.
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Strong expertise in
user-centered design, design systems, information architecture, interaction design, usability, and modern product development,
with hands-on proficiency in
Figma, Adobe Creative Suite, Miro, prototyping, user research, and design system frameworks.
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Experience working in
Agile product environments
, with excellent communication, storytelling, and stakeholder management skills, and the ability to connect design decisions with
customer insights, data, and business outcomes.
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Bachelor's degree in
Design, HCI, Engineering, Fine Arts, or related field;
Master's/MBA is a plus. Experience with
enterprise users, complex workflows, experimentation frameworks, and data-driven product design
is preferred.
About DoubleTick
DoubleTick
The UX friendly enterprise communication suite features a full-stack conversational platform featuring conversational centralization, automation and analytics across channels like WhatsApp chat, WhatsApp Voice, WhatsApp Groups, PSTN Calls among 10+ other channels. With its AI Agent Builder and Bot Studio enterprises can create and deploy complex AI Agents and Bots across chat and voice in minutes.
Why work with us?
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Fast-tracked career success into senior leadership positions
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Opportunity to own high value work and create impact at scale
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Opportunity to work closely with the founders and learn what it takes to grow a company in each stage of growth.
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Opportunity to work in a cultural environment where you can challenge founders/leadership and reason with them on any issue.
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Direct exposure to working with some of the largest enterprises in the world.
