Job title:
Experience Required:
Must-have Skills:
Work Mode -
We are seeking a self-driven Senior Business Analyst with deep expertise in the Logistics/ Transportation/ Warehouse, or Supply Chain domain. This is an individual contributor role with full ownership. You will manage a project from inception to completion, covering requirements, solution design, delivery, UAT, release and post-go-live support. You will have a lot of autonomy, so you must be comfortable making decisions, managing stakeholders, and delivering outcomes with minimal supervision.
Key Responsibilities
-
Own the end-to-end project lifecycle: discovery, requirements, design, delivery tracking, UAT, deployment and post-production support.
-
Elicit, analyze, prioritize and document business, functional and non-functional requirements through workshops and stakeholder discussions.
-
Create BRDs, FRDs, SRSs, user stories, acceptance criteria, process flows, use cases and wireframes.
-
Analyze current transportation and freight processes, and recommend technology-driven improvements.
-
Perform gap analysis, root cause analysis and impact assessments.
-
Handle project planning, estimation, risk and dependency management, change control and status reporting without a dedicated PM.
-
Work directly with client stakeholders, operations teams, developers, QA and architects, and lead requirement and solution review sessions.
-
Support defect triage and UAT, and lead release readiness and business adoption (training material, demos, release notes).
-
Define KPIs and reporting needs, such as on-time delivery, transportation cost per shipment, carrier performance and freight spend.
-
Use AI tools responsibly to improve productivity and the quality of deliverables, and validate AI output with domain knowledge and professional judgment.
Required Skills & Experience
Business Analysis
-
8+ years of Business Analysis experience in technology-driven environments.
-
Strong in requirements gathering, process mapping, functional analysis, solution design, user stories and UAT planning.
-
Agile, Scrum and SDLC delivery experience.
Domain- Logistics/ Transportation/ Warehouse/ or Supply Chain
Ownership & Delivery
-
Proven track record of running projects independently with little supervision.
-
Hands-on experience with planning, stakeholder coordination, risk management and delivery tracking.
Data & Tools
-
Working knowledge of SQL, Excel, and Power BI or Tableau.
-
Jira or Azure DevOps, wireframing tools (Figma, Balsamiq), and Miro/PowerPoint.
Preferred Qualifications
-
Experience implementing or enhancing TMS platforms (e.g., Oracle OTM, SAP TM, Blue Yonder, MercuryGate) or similar systems.
-
Experience with 3PL, logistics or supply chain service providers.
-
Certifications: CBAP, CCBA, PMI-PBA, PMP, CSPO/CSM, or CLTD/CSCP.
-
Education: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent.
Soft Skills & Cultural Fit
-
Self-starter with a strong sense of accountability: takes ownership and doesn't wait to be told what to do.
-
Comfortable working as a sole contributor, making independent decisions and escalating only when needed.
-
Strong communication, facilitation and stakeholder management skills, including with senior client leadership.
-
Resilient and adaptable in fast-paced, ambiguous environments.
Ideal Profile
A seasoned Logistics/ Transportation/Warehouse, or Supply Chain-domain BA who has independently run projects end to end, and who can speak confidently with business leaders, operations teams and engineers.
