Senior Business Analyst - Banking

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end to end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Senior Business Analyst - Banking Position: Senior Business Analyst Experience: 7-12 Years Category: Business Analyst Shift: 8.30AM to 6 PM Work Mode: Hybrid (3 days in office, 2 days WFH) Primary location: India, Karnataka, Bangalore,Pune, Position ID:J0926-0283 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. #LI-BK7

Your future duties and responsibilities

We are looking for a Business Functional Analyst who sits at the intersection of Core Banking and Artificial Intelligence. In this role, you will lead the discovery and design of AI driven banking solutions. You will be responsible for translating complex business needs into technical specifications for data scientists and ML engineers, ensuring that every AI model built—from LLMs to Agentic workflows—solves a concrete banking problem while adhering to strict compliance and operational standards.
Core Responsibilities Requirements Engineering for AI Translate Ambiguity: Elicit requirements for AI/ML applications and translate them into actionable User Stories with rigorous Acceptance Criteria. AI Life Cycle Management: Define functional requirements across the ML lifecycle, from data ingestion and labeling to model monitoring (MLOps). RAG & Agentic Design: Work with stakeholders to define the knowledge base and retrieval logic for RAG based systems and the decision making boundaries for AI Agents in banking workflows. Banking & Domain Alignment Domain Expertise: Apply deep Core Banking knowledge to ensure AI solutions align with retail/commercial banking processes (e.g., credit scoring, KYC, fraud detection, or customer service). Compliance & Risk: Ensure user stories include non functional requirements for AI transparency, bias mitigation, and regulatory reporting.

Required qualifications to be successful in this role

Must-Have Skills
Banking Domain Core Banking Systems (Finacle, Temenos T24, FLEXCUBE, BaNCS) Retail Banking & Commercial Banking processes KYC (Know Your Customer) AML (Anti-Money Laundering) Credit Risk / Credit Scoring Lending & Loan Origination Fraud Detection Customer Onboarding Regulatory Compliance in Banking Business Analysis Requirements Gathering & Elicitation Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) User Stories & Acceptance Criteria Gap Analysis Process Mapping (BPMN, Process Flows) Stakeholder Management Agile / Scrum Methodology Good-to-Have Skills Technical Understanding Python (basic understanding) Machine Learning Models NLP (Natural Language Processing) MLOps Concepts Azure AI Services AWS AI/ML Services Microsoft Copilot OpenAI / Azure OpenAI

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team—one of the largest IT and business consulting services firms in the world.