Senior Analyst, Financial Shared Services

Job Title:

Senior Analyst, Financial Shared Services

Office location:

Mumbai/Hybrid

Job Type (perm/FTC)

Permanent

Context & Job Purpose

Key responsibilities

Customer Billing & Invoicing (65%)

• Prepare, review, and process customer invoices in accordance with contractual agreements and pricing schedules.
• Maintain and manage contract repositories and billing documentation.
• Ensure accuracy, completeness, and timeliness of invoicing activities.
• Partner with Operations and Account Management teams to resolve billing queries and enhance customer experience.
• Monitor invoicing processes and identify opportunities for process improvements.

Financial Close & Revenue Accounting (20%)

• Prepare revenue accruals as part of month-end close activities.
• Accrue and reclassify costs based on available financial information.
• Support accounting teams in resolving reporting issues and data discrepancies.
• Ensure compliance with financial controls and reporting requirements.

MIS Reporting & Analytics (15%)

• Revenue Reports
• Accounts Receivable Aging Reports
• Unbilled Revenue Reports
• Operational and Financial Performance Reports

• Analyze data trends and provide actionable insights to business stakeholders.
• Support reporting automation and continuous improvement initiatives.

Key Skills & Competencies

Technical Competencies

• Customer Billing and Invoicing
• Revenue Recognition and Accruals
• Financial Reporting and MIS Reporting
• Contract Management
• Accounts Receivable Analysis
• Advanced Microsoft Excel
• Data Analysis and Reporting
• SQL and/or MS Access (Preferred)

Professional Competencies

• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Excellent stakeholder management skills
• Strong documentation and process control orientation
• Ability to manage multiple priorities in a dynamic environment
• Continuous improvement mindset
• Strong communication and collaboration skills

Stakeholder Management

Internal Stakeholders

• Operations Teams
• Account Management Teams
• Controllership
• Site Finance
• SOX & Compliance Teams
• GOSC Leadership
• APAC Leadership

The role requires frequent interaction with business and finance stakeholders to ensure accurate billing, reporting, and financial compliance.

Impact of the Role

• Manage and execute monthly customer invoicing processes for APAC operations.
• Support revenue reporting and financial close activities.
• Drive process standardization and operational efficiency.
• Identify opportunities for automation and enhanced financial controls.
• Act as a Subject Matter Expert (SME) for invoicing and reporting processes.
• Support process documentation, training, and knowledge sharing initiatives

Qualifications

• Bachelor's Degree in Accounting, Finance, Commerce, or related field.
• 5+ years of experience in:
• Customer Invoicing
• Contract Administration
• Financial Shared Services
• Revenue Reporting
• Financial Analysis
• Advanced Microsoft Excel skills.
• Experience managing cross-functional stakeholders.

Preferred

• Knowledge of SQL and/or Microsoft Access.
• Experience working in a Shared Services or Global Business Services environment.
• Exposure to large-scale operations supporting multiple geographies.