Why Scientech At Scientech we have a vision of where we want to go, and it’s really exciting. Your dream job is close at hand, one with tangible rewards, exciting possibilities and the chance for a life outside work. Join Scientech and carve a career path to match your skills and aspirations. If you have the drive, we can help you stay in demand in today’s dynamic business world. To achieve our vision, we are always looking out for talented, learnable individuals who are ambitious, who love challenges and who have a passion to excel!. Scientech is an Equal Opportunity Employer. Technical Support Engineer 2 Post | Job ID : AE01 | Primary Location: Indore, Madhya Pradesh | Skills Should have hands on working experience in Electronics Company. Qualification: B.Tech. in Electronics and Communication Experience: 1-2 years Job Description Customer Support Engineer Job Description Investigate and resolve problems through different mediums/channels (Phone calls, Email or chats). You will successfully resolve Issues/Query from incoming customer contacts and proactive notification systems. You will proactively assist customers to avoid or reduce problem occurrence. You will engage with team members for support as required to ensure customer Service Level Agreement (SLA) demands are met. Manage customer pipelines efficiently and build excellent relationships with the customers. Escalate the issue to managers whenever required. Adhere to the data management processes & ensure that there is 100% data accuracy always. Participate in daily & weekly meetings to update the progress & discuss issues, if any. Learn and scale up on the latest technology skills sets required for the industry. To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support. Resolve the customer issues within defined TAT/SLA. Must be able to demonstrate excellent troubleshooting and problem-solving skills. Ensure complete documentation of all activities are undertaken with respect to the ticket in the case log or trackers. Adhere to the Process defined on both Operations and Quality legend. Ability in timely Escalation (Approach to handle issue, to understand when to escalate & what will be handled by themselves), attention to detail, ability to research and able to arrive at solution and also challenges the process and come up with different alternatives â€.¨ Customer Engagement: Understanding customer behavior, expectations from the product analyzing Usage trends and product adaptability to increase usage and make the product sticky. Work towards providing an excellent customer experience by going that extra mile on every interaction¨. Customer Retention:¨ Maintain overall customer satisfaction levels. To meet the targets set by the management for defined metrics. Field Support To ensure the field activity such as new Installations or troubleshooting is co-ordinate with the respective stake holders for continuous planned activity. Should contact the customers directly and ensure that the vehicles are available for installations or troubleshooting. Track and monitor the field activity and report the same to the Managers on regular basis. Co-ordinate with the Procurement team for the seamless flow of required materials for Installations and Troubleshooting. Must be willing to travel for product demonstration Reports Ensure to log all the interactions with the customers in the available systems. Prepare Daily, Weekly and Monthly reports and share the same with the management as guided. MIS Keep repository and history of every detail and share as requested by the management. Key Responsibilities Engineer Sales: – Sales Target Achievement, Revenue & Collection, Product Market Share Increase Customer Satisfaction Coverage Expansion

Why Scientech At Scientech we have a vision of where we want to go, and it’s really exciting. Your dream job is close at hand, one with tangible rewards, exciting possibilities and the chance for a life outside work. Join Scientech and carve a career path to match your skills and aspirations. If you have the drive, we can help you stay in demand in today’s dynamic business world. To achieve our vision, we are always looking out for talented, learnable individuals who are ambitious, who love challenges and who have a passion to excel!. Scientech is an Equal Opportunity Employer. Sales Coordinator 2 Post | Job ID : AE01 | Primary Location: Indore, Madhya Pradesh | Skills Should have hands on working experience in Electronics Company Qualification: B.Tech / B.E.. in Electronics and Communication / Electronics & Electricals Experience: 2-3 years To generate new business and ensure its achievement in FY2024-25 report in review meeting every month end. Thorough knowledge of Private, Govt and tenders including GeM and other state, central Govt tendering portal. To generate business from the central and state Govt funds to be allotted for various new schemes and opportunities. To complete sales cycle right from generating the leads to getting payment in time, ensuring customer satisfaction, taking references and expanding our outreach. To attend leads/ enquiries, service calls, pre and post sale presentations, PR, demo, customer satisfaction, collecting work completion report etc. To make good contacts and connections with the higher authorities of the departments of respective segments mentioned above. To build Scientech, Nvis brand and increase market share in the above-mentioned territories and segments.

Why Scientech At Scientech we have a vision of where we want to go, and it’s really exciting. Your dream job is close at hand, one with tangible rewards, exciting possibilities and the chance for a life outside work. Join Scientech and carve a career path to match your skills and aspirations. If you have the drive, we can help you stay in demand in today’s dynamic business world. To achieve our vision, we are always looking out for talented, learnable individuals who are ambitious, who love challenges and who have a passion to excel!. Scientech is an Equal Opportunity Employer. Mechanical Engineer Job ID : ME01 | Primary Location: Indore, Madhya Pradesh | Skills Good in AutoCAD, FreeCAD and 2D and 3D drawing. A high level of technical and scientific knowledge and the ability to apply this knowledge to practical problems Good oral communication skills and confidence in dealing with a range of people, including clients, contractors designers, directors and plant operators. The ability to work well within a team IT skills, particularly computer-aided design creative ability The ability to work under pressure. Organizational skills, such as time and resource planning.

Why Scientech At Scientech we have a vision of where we want to go, and it’s really exciting. Your dream job is close at hand, one with tangible rewards, exciting possibilities and the chance for a life outside work. Join Scientech and carve a career path to match your skills and aspirations. If you have the drive, we can help you stay in demand in today’s dynamic business world. To achieve our vision, we are always looking out for talented, learnable individuals who are ambitious, who love challenges and who have a passion to excel!. Scientech is an Equal Opportunity Employer. Sales Marketing Engineer 3 Posts | Job ID : SMEG01 | Primary Location: Indore, Madhya Pradesh | Description We are looking for people with killer marketing and sales instinct. Candidates should be sincere, fast learners, hardworking, growth oriented, and willing to travel extensively. Candidates will be required to work on new opportunity areas and maintain close customer contacts. Excellent communication and presentation skills are mandatory. Job Requirements Qualification: Post Graduate in M.Sc. Electronic Experience: Minimum 0-2 years

At Scientech, we envision a future full of exciting opportunities and possibilities. Your ideal job is within reach, offering tangible rewards, growth prospects, and a work-life balance. Join our team at Scientech and chart a career path that aligns with your skills and goals. Whether you possess drive, ambition, and a willingness to tackle challenges, we are here to support you in navigating today's dynamic business landscape. We are constantly on the lookout for talented individuals who are eager to learn, ambitious, and driven to excel. Scientech upholds principles of diversity and inclusivity as an Equal Opportunity Employer. As a Sales Marketing Engineer at Scientech, you will play a crucial role in our team. We are seeking individuals with a strong marketing and sales acumen. The ideal candidates should demonstrate sincerity, adaptability, a strong work ethic, a growth mindset, and a willingness to travel extensively. Responsibilities include exploring new business opportunities and maintaining strong relationships with customers. Effective communication and presentation skills are essential for success in this role. Job Requirements: - Qualification: Post Graduate in M.Sc. Electronics - Experience: 0-2 years of relevant experience If you are ready to take on a dynamic role in sales and marketing, and are excited about the prospect of contributing to Scientech's success, we encourage you to apply and join our team in Indore, Madhya Pradesh.,