Schawk

About the Role: We are looking for dynamic and detail-oriented Client Service Executives to join our team on a 6-month contractual basis . This is an excellent opportunity for fresh graduates who are passionate about client servicing and have strong communication and Excel skills. As a Client Service Executive, you will be responsible for booking jobs received from onsite stakeholders, handling queries, and ensuring smooth coordination with global teams. Key Responsibilities: Book and process jobs received from onsite stakeholders in a timely and accurate manner Interact with clients and stakeholders via email or call to clarify requirements or resolve queries Ensure smooth workflow and communication between onsite and offshore teams Maintain trackers and reports using MS Excel Support the team with documentation and other administrative tasks as needed Work in rotational shifts, including night shifts, based on business requirements Key Requirements: Fresh graduates with a keen interest in client servicing and operations Excellent verbal and written communication skills Strong interpersonal skills and client-facing etiquette Proficient in MS Excel (basic formulas, data entry, formatting) Willingness to work in rotational shifts, including night shifts Quick learner with a positive attitude and problem-solving mindset

Job Title: German Language Specialist Contract Role Location: Millenia Business Park - Kandanchavadi, Chennai Work Mode: Work from Office Contract Duration: 6 Months Shift: European Shift Timings (11.30 AM to 8.30 PM) Monthly Compensation: 45,000 About the Role: We are seeking a German Language Specialist with B2 level certification (or equivalent) to join our team on a 6-month contractual basis. This role is primarily focused on client interaction and service support for in-house operations . The ideal candidate will play a key role in facilitating smooth communication between internal teams and German-speaking stakeholders. Key Responsibilities: Act as a language bridge between internal teams and German-speaking clients. Handle client queries, concerns, and service requests via calls, emails, or chats. Support documentation and communication requirements in German. Coordinate with cross-functional teams to ensure timely and effective service delivery. Maintain professional conduct and client satisfaction at all times. Adhere to operational workflows, SLAs, and compliance standards. Required Qualifications & Skills: German language certification – B2 level or equivalent Excellent verbal and written communication in both German and English . Prior experience in a client-facing or language support role is preferred. Strong interpersonal skills with a customer-centric approach. Ability to work in European shift timings . Willingness to work from office throughout the contract duration.

We are currently seeking a skilled billing administrator to join the APAC Shared Services team. The successful candidate will be responsible to performs all clerical functions related to billing, including compiling, computing, accounting, and recording basic figures and statistics related to billing. Success will come from the ability to multitask, learn quickly, listen effectively, have strong communication skills, and work collaboratively within the team. Job Responsibilities Minimum 2 years of experience as billing administrator Prepare invoices along with all related documentation and reports. Communicate with customers and relevant parties on billing verification and related matters. Ensure billing instructions are followed to minimize errors. Ensure invoices are completed and sent to customers within the agreed timeline. Maintain proper filing and record-keeping of billing-related documents. Ensure the accuracy of billing information generated from the system. Ensure the confidential pricing to customers is properly kept and not exposed to irrelevant parties. Collaborate with the collections team and customers to resolve invoice disputes. Coordinate with other departments and relevant parties to address customer queries within a reasonable or agreed timeline. Prepare weekly and monthly billing reports, including Work-in-Progress (WIP) reports. Perform month-end close activities related to billing. Handle other invoicing tasks assigned by the immediate superior, including ad hoc reporting. Required skills and qualifications. Bachelors degree in finance, accounting, or a related field. Experience with SAP software preferred. High degree of proficiency in MS Office Suite, Outlook & Internet applications Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Ability to develop and maintain collaborative relationships with peers and colleagues across the organization and with internal and external clients. Ability to work well independently and within a team in a fast-paced, deadline-oriented environment. Self-motivated with critical attention to detail, deadlines and reporting. Ability to work overtime as necessary.