Satcon Technologies

Role: ServiceNow ITOM Developer Exp: 5+yrs Location: Bangalore/Hyderabad Work Mode: Hybrid N.P: Immediate to 20 days ServiceNow Senior Developer Duties and Responsibilities: Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, flow designer, web services, reports, etc. Experience with working or developing in the following programming languages: HTML 5, CSS3, JavaScript, JavaScript API, Client and Server-side Scripting, ServiceNow API's, Web Services Proficiency with HTML, JavaScript-Angular JS, XML, AJAX, Jelly, CSS, SOAP, REST etc. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, Discovery, Knowledge, CMDB, etc. Experience administering, configuring, developing, implementing and customizing ServiceNow platform and related integrations. Provide timely support to user queries and troubleshooting issues. Documenting code and application functionality Performing Code reviews and quality control checks Basic support for ServiceNow platform users and technical functionalities. Troubleshooting and resolution of any issues that arise to minimize downtime and service disruption. Engagement in problem management, including trend analysis and root cause investigation. Active participation in change and release management processes to align with Spark's operational strategies. Delivering regular reports on platform performance, service utilization, and improvement opportunities Advise and facilitation of platform upgrade planning and delivery. Technical Skills Minimum 4 years of Integrations Discovery, Service Mapping, ITOM, Integrations, Virtual agent, Performance analytics, SecOps in an enterprise environment with ServiceNow experience Hardware Asset Management, Software Asset Management knowledge. Expertise programming using JavaScript Service Bridge Integration Service portal experience Integration using Web Services (SOAP/REST). Integration using Data sources (JDBC, SFTP). MID Server installation and usage of probes. Knowledge of Orchestration Experience with ServiceNow automated discovery tool Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Ability to troubleshoot technical/application problems Role & responsibilities Preferred candidate profile