Role: ServiceNow ITOM Developer Exp: 5+yrs Location: Bangalore/Hyderabad Work Mode: Hybrid N.P: Immediate to 20 days ServiceNow Senior Developer Duties and Responsibilities: Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, flow designer, web services, reports, etc. Experience with working or developing in the following programming languages: HTML 5, CSS3, JavaScript, JavaScript API, Client and Server-side Scripting, ServiceNow API's, Web Services Proficiency with HTML, JavaScript-Angular JS, XML, AJAX, Jelly, CSS, SOAP, REST etc. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, Discovery, Knowledge, CMDB, etc. Experience administering, configuring, developing, implementing and customizing ServiceNow platform and related integrations. Provide timely support to user queries and troubleshooting issues. Documenting code and application functionality Performing Code reviews and quality control checks Basic support for ServiceNow platform users and technical functionalities. Troubleshooting and resolution of any issues that arise to minimize downtime and service disruption. Engagement in problem management, including trend analysis and root cause investigation. Active participation in change and release management processes to align with Spark's operational strategies. Delivering regular reports on platform performance, service utilization, and improvement opportunities Advise and facilitation of platform upgrade planning and delivery. Technical Skills Minimum 4 years of Integrations Discovery, Service Mapping, ITOM, Integrations, Virtual agent, Performance analytics, SecOps in an enterprise environment with ServiceNow experience Hardware Asset Management, Software Asset Management knowledge. Expertise programming using JavaScript Service Bridge Integration Service portal experience Integration using Web Services (SOAP/REST). Integration using Data sources (JDBC, SFTP). MID Server installation and usage of probes. Knowledge of Orchestration Experience with ServiceNow automated discovery tool Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Ability to troubleshoot technical/application problems Role & responsibilities Preferred candidate profile
Role & responsibilities Role: ServiceNow CSM Developer Total Yrs. of Experience: 5+ yrs Location: Pan India W ork Mode: Hybrid N.P: Immediate to 20 days Roles & Responsibilities: Candidate should have min 3 + yrs of experience in CSM implementation Develop and implement ServiceNow CSM solutions in alignment with client needs. Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. ServiceNow Scripting • Development & implementation Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX Knowledge of ServiceNow OOTB APIs, ServiceNow best practices Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. Mandatory skills: ServiceNow CSM developer ServiceNow integration experience using Web Service, SOAP /REST. Note:Kindly give me the confirmation that you'll be available for L2 round for F2F. Kindly give me the confirmation that you gonna join 20 days of N.P also.
Role & responsibilities Mandatory Skills: The ServiceNow platform, excellent programming skills, and experience in portals (Seismic or Service Portal). Desired skills: Ability to operate in fast-paced, cross-functional environments with global teams. JD: The ServiceNow platform, excellent programming skills, and experience in portals (Seismic or Service Portal). They should be capable of managing their work independently and working directly with product managers and business contacts. Senior members who can help identify solutions and also identify the right members from your organization.