SAP SuccessFactors Provisioning Support Consultant

Cross-Module Platform Administration & Provisioning Support

Role Overview

SAP SuccessFactors Provisioning Support Consultant

The role is responsible for managing Provisioning activities, instance administration, Role-Based Permissions (RBP), Single Sign-On (SSO), scheduled jobs, instance refreshes, integrations, XML configurations, reporting, data management, release support, and platform governance across multiple SuccessFactors modules.

The consultant will work closely with Functional Consultants, HR Operations Teams, Talent Acquisition Teams, Security Teams, Integration Teams, SAP Support, and Application Management teams to ensure stable, secure, and compliant platform operations.

Required Skills & Experience

• Strong experience in SAP SuccessFactors Provisioning Administration.
• Hands-on experience supporting multiple SAP SuccessFactors modules.
• Experience managing company settings, feature controls, and system configurations.
• Strong knowledge of Role-Based Permissions (RBP).
• Experience with SAP Identity Authentication Services (IAS) and Single Sign-On (SSO).
• Experience supporting instance refreshes and post-refresh validations.
• Knowledge of SuccessFactors XML configuration and template management.
• Experience working with scheduled jobs and backend processing.
• Understanding of SuccessFactors integrations and platform administration.
• Experience with incident, problem, change, and release management.
• Strong troubleshooting, analytical, and stakeholder-management skills.

Preferred Skills

• Experience supporting SAP SuccessFactors Recruiting, Onboarding, Employee Central, Compensation, Learning, and People Analytics modules.
• Knowledge of SAP Business Technology Platform (BTP).
• Experience with Integration Center and API-based integrations.
• Familiarity with ServiceNow or other ITSM tools.
• Experience working within Application Management Support (AMS) environments.
• Experience supporting global SuccessFactors implementations.

Educational Qualification

• Bachelors degree in engineering, Information Technology, Computer Science, Human Resources, or a related field.

Preferred Certifications

• SAP SuccessFactors Employee Central Certification.
• SAP SuccessFactors Recruiting or Onboarding Certification.
• SAP SuccessFactors Platform Administration Certification.
• SAP IAS/IPS Administration knowledge.
• ITIL Foundation Certification.