SAP bw4 hana interviews Tuesday

5 - 10 years

17 - 32 Lacs

Pune Bengaluru Mumbai

Posted:5 hours ago

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Job Description

A BW/4HANA L3 Support Engineer requires advanced technical support for SAP BW/4HANA systems, resolving complex issues escalated from lower support levels. This role requires deep knowledge of SAP BW/4HANA architecture, data modelling and troubleshooting techniques. Key responsibilities include analysing and resolving critical incidents, performing root cause analysis, and collaborating with development teams for long-term solutions.

Key Responsibilities:

  • Troubleshooting and Resolution:

    Investigate and resolve complex technical issues related to SAP BW/4HANA, often involving performance bottlenecks, data inconsistencies, or system errors.
  • Root Cause Analysis:

    Conduct thorough root cause analysis to identify the underlying causes of issues and implement preventative measures.
  • Collaboration:

    Work closely with L1 and L2 support teams, development teams, and other IT teams to resolve issues and improve system stability.
  • System Monitoring:

    Monitor the health and performance of SAP BW/4HANA systems, proactively identifying and addressing potential problems.
  • Knowledge Management:

    Document solutions, troubleshooting procedures, and best practices to build a knowledge base for future reference.
  • Mentorship:

    Provide guidance and mentorship to junior support engineers.
  • Incident Management:

    Manage critical incidents (P1 and P2 tickets) and ensure timely resolution.
  • System Enhancement:

    Contribute to the development and implementation of solutions to improve system performance and stability.

Required Skills & Experience:

  • Deep knowledge of SAP BW/4HANA:

    Including data modelling, data extraction, transformation, and loading (ETL) processes.
  • Advanced troubleshooting skills:

    Ability to analyse complex issues, identify root causes, and implement effective solutions.
  • Strong communication and collaboration skills:

    Ability to effectively communicate with various stakeholders, including business users and technical teams.
  • Experience with SAP BW/4HANA administration:

    Including system configuration, performance tuning, and security.
  • Experience with ABAP development:

    For data extraction and transformation.
  • Knowledge of HANA platforms:

    (e.g., Native HANA modelling, AMDP) is often preferred.
  • Experience with incident management and ticketing systems:

    3-5 years of experience is required.

Skills Required

SAP Hana BW 4hana Cloud Analytics Hana Modelling SAP BW On Hana SAP BW

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