SAP BASIS

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Perform day-to-day SAP Basis administration and operational support across ECC, S/4HANA and related SAP systems. • Support RISE with SAP / S/4HANA Cloud Private Edition environments and coordinate activities with SAP ECS/RISE teams. • Manage and monitor SAP system availability, performance, background jobs, work processes, dumps, locks, RFCs and interfaces. • Perform system start/stop, client administration, transport management and system refresh/copy activities. • Support SAP kernel upgrades, Support Package/Stack upgrades, SPS updates and SAP Notes implementation. • Perform SAP HANA administration activities, including monitoring, performance analysis, backup coordination and troubleshooting. • Coordinate infrastructure-level activities such as OS, database, backup, restore, patching and maintenance with SAP RISE/ECS teams. • Raise and manage SAP support cases/service requests, including follow-up with SAP until resolution. • Support planned maintenance, upgrades, migrations and Production cutover activities. • Perform proactive system monitoring, capacity/performance analysis and issue resolution. • Support High Availability, Disaster Recovery and Business Continuity activities. • Work with functional, development, security, integration and infrastructure teams to troubleshoot SAP issues. • Follow change, incident and problem management processes and maintain operational documentation/SOPs. • Provide support for critical Production incidents and participate in on-call/weekend activities where required. Required Skills • Strong hands-on experience in SAP Basis Administration. • Experience supporting SAP ECC and S/4HANA landscapes. • Hands-on knowledge of RISE with SAP / SAP S/4HANA Cloud Private Edition. • Good understanding of the shared responsibility model between customer/partner and SAP ECS in a RISE landscape. • Strong knowledge of SAP HANA Database administration and monitoring. • Experience with SAP Solution Manager and/or SAP Cloud ALM. • Experience with SAP system upgrades, kernel upgrades, patching, migrations and system refreshes. • Strong understanding of TMS, RFC, SAP Notes, background jobs, spool, dumps, locks and performance monitoring. • Experience in coordinating SAP-managed cloud activities through SAP for Me / service requests and support cases. • Good understanding of HA/DR, backup/recovery, security, SSL certificates and connectivity. • Knowledge of hyperscalers such as Microsoft Azure, AWS or Google Cloud would be an advantage. • Strong troubleshooting, communication and stakeholder-management skills. Preferred Skills • SAP Basis/S/4HANA or RISE-related certification. • Experience with SAP BTP connectivity and Cloud Connector. • Experience in SAP migrations from on-premise environments to RISE with SAP. • Knowledge of ITIL-based Incident, Problem and Change Management processes. • Experience working in large global SAP landscapes and Production support environments.