responsible for making outbound calls to promote products or services, and handling inbound calls from customers
sells products/services over the phone, focusing on generating leads, nurturing customer relationships, and hitting sales targets by understanding needs, delivering pitches, handling objections, and processing orders, requiring strong communication,
focuses on roles that proactively contact customers (usually via phone/email) to generate leads, sell products/services, conduct surveys, or follow up on existing sales, emphasizing strong communication, persuasion, target achievement, CRM usage, and resilience to handle rejection, common in sales, telemarketing, and customer support roles.