Role & responsibilities Experience: 2- 3 years of US Healthcare Calling Experience. Responsibilities:Manage Inbound & Outbound calls and customer service enquiries, in this profile specifically agent will be answering an inbound calls which they will receive from the providers/pharmacies/members to seek assistance on benefits or on claim denials.US Medical/PBM denied Claims Handling process.Utilization Management handling including PA, Appeals, etc.RCM cycle that is used to manage the financial cycle of a patients encounter.Management and resolve customer complaintsIdentifying customers’ needs, clarify information, research every issue and providing solutions Following call centre “scripts” when handling different topicsWork with the team to resolve issues with good aptitudeMaintain and prepare activity reports.Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.

Job Title: Full-Stack DeveloperJob Description:We are looking for a Full-Stack Developer with expertise in Python, SQL, and Angular to join our team. The ideal candidate will be responsible for developing web-based applications. You will work closely with cross-functional teams to design, develop, and maintain efficient and scalable applications.Key Responsibilities:Develop and maintain front-end applications using Angular, HTML, ReactJS, CSS, and JavaScript.Design and implement back-end logic using Python and manage data using SQL (Oracle or MySQL).Collaborate with business stakeholders to understand requirements and translate them into functional web applications.Optimize application performance and ensure the responsiveness of applications.Generate well-structured XML reports using Python libraries.Implement best coding practices and ensure code quality through testing and peer reviews.Troubleshoot and debug application issues in a timely manner.Qualifications & Skills:Bachelors or master’s degree in computer science, Information Technology, or a related field.3+ years of experience in Python development with a focus on web application development.Proficiency in SQL and experience in designing and managing relational databases.Solid knowledge of Python, Angular, HTML, CSS, and JavaScript.Experience working with APIs and integrating web applications with back-end services.Strong problem-solving skills and ability to work independently.Familiarity with version control tools like Git & GitHubFamiliarity with SaaS applications and cloud platforms is a plus.Experience with healthcare data (EHR, Claims, HEDIS) is a plus.

Job Summary: Responsible for the design and development of company databases. Responsible for the technical quality and successful & timely delivery of the project(s). Responsible for managing multiple technical development projects and providing guidance to both onshore and offshore teams. Job Responsibilities (but not limited to): Design and implement Database Objects to maintain the organizational data and maintain the integrity of the relational data. Design and Implement Database procedures and complex queries to retrieve data for different needs of the organization. Guide Application development teams walk through the data models and help them create data retrieval queries. Modify existing databases and database management systems or direct programmers and analysts to make changes.Data Transformations, ETL programming from Origin to Source Data Mapping capabilities.Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions. Work as part of a project team to coordinate database development and determine project scope and limitations. Review procedures in database management system manuals for making changes to database. Revise company definition of data as defined in data dictionary. Review project requests describing database user needs to estimate time and cost required to accomplish project.Establish and calculate optimum values for database parameters, using manuals and calculator.Professional Experience: 3-8 years experience with PL/SQL programming and performance tuningExperience in modeling DatabasesExperience in writing Data transformation ETL procedures Technical Skills: Must have experience with Oracle SQL/PLSQL Development & UNIX, Shell scripting. Good understanding of data retrieval procedures adopted by applications Familiarity with XML, T-SQL. Ability to extract, compare, manage data in a databaseSpecialized Skills: Must be skilled at establishing and maintaining consistency of a products performance, function and physical attributes