Responsibilities: Collaborate with team on menu planning & cost control Ensure food safety & quality standards met Prepare continental dishes using Italian, Mexican & Chinese techniques Food allowance
Job Title: Securetry Back Office AdministratorJob Summary: The Securetry Back Office Administrator is a key administrative and operational support role responsible for ensuring the smooth and secure execution of various business processes. This role involves comprehensive process monitoring, administrative control, and proactive communication to maintain efficiency and integrity across diverse business functions, including resort operations and e-commerce platform processes (e.g., IndiaMART). The ideal candidate is highly organized, detail-oriented, and possesses a strong sense of accountability and discretion. Key Responsibilities: 1. Process Monitoring and Administrative Control: Resort Operations: Monitor and manage back-office processes for resort management, including reservations, guest information, financial transactions, and staff scheduling. Ensure data accuracy and compliance with established protocols. IndiaMART & E-commerce: Oversee and track business processes related to e-commerce platforms like IndiaMART. This includes monitoring client acquisition, client servicing, order processing, and payment status to ensure timely and accurate completion. Data Management: Maintain and update accurate records, databases, and documentation for all monitored processes. This includes data entry, file management, and generating reports. Compliance & Auditing: Conduct regular checks and audits to ensure all processes adhere to company policies, security protocols, and relevant industry regulations. Flag and report any discrepancies or security breaches immediately. 2. Proactive Communication and Calling: Process Coordination: Serve as a central point of contact for internal departments (e.g., sales, finance, operations) to ensure a seamless flow of information and a coordinated approach to process management. Outbound & Inbound Communication: Make outbound calls to verify information, follow up on pending tasks, and address any issues identified during process monitoring. Respond to internal inquiries related to administrative and process status. Issue Resolution: Act as a first responder for process-related issues. Use strong problem-solving skills to identify root causes and communicate effectively with relevant teams to implement quick and effective solutions. 3. General Administrative and Security Support: Reporting: Prepare and present detailed reports on process performance, security incidents, and key metrics. Analyze data to identify trends and suggest improvements. Confidentiality: Handle all sensitive information with the utmost discretion and integrity. Maintain the security and confidentiality of client data, financial records, and operational information. System Management: Become proficient in the use of various software and systems, including resort management software, CRM platforms, and internal communication tools, to effectively manage and monitor all processes. Required Skills and Qualifications: Experience: Proven experience in a back-office, administrative, or operational support role, with a strong emphasis on process management and data entry. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and G-Suite. Familiarity with CRM platforms and database management. Experience with resort or hospitality management software is a plus. Soft Skills: Organizational Skills: Exceptional ability to manage multiple tasks, prioritize effectively, and maintain meticulous records. Communication Skills: Excellent verbal and written communication skills for interacting with team members and preparing clear reports. Attention to Detail: A high degree of accuracy and a keen eye for detail to prevent and identify errors. Problem-Solving: Strong analytical and critical thinking skills to resolve process-related issues. Integrity: A high level of integrity and discretion, especially when handling sensitive information. Education: A Bachelor's degree in Business Administration, Commerce, or a related field is preferred.