The Role We are seeking a Member Technical Support Specialist to act as a key technical resource for the RTLS Alliance community. This is not a traditional application support role; instead of supporting a single software product, you will be empowering our members—who range from corporate end-users and technology vendors to consultants and academic researchers—to succeed with a wide array of RTLS technologies. You will be the go-to expert for members seeking guidance on the planning, implementation, and troubleshooting of technologies like BLE, UWB, Wi-Fi, and RFID within complex environments like hospitals, warehouses, and manufacturing plants. Key Responsibilities Provide Expert Guidance: Serve as the primary point of contact for members' technical inquiries via forums, email, and virtual meetings, offering vendor-neutral advice on RTLS technology selection, system design, and implementation best practices. Troubleshoot Complex Scenarios: Help members diagnose and resolve challenges related to their RTLS deployments, including issues with hardware, software, system integration, and environmental factors affecting accuracy and performance. Develop Knowledge Resources: Create, curate, and maintain high-quality content for our resource library, including implementation guides, technical whitepapers, case studies, and FAQs that address common member challenges. Foster Community Collaboration: Actively participate in and moderate the RTLS Alliance community forums, facilitating knowledge sharing and connecting members with relevant experts and resources. Liaise with Industry Experts: Collaborate with internal and external subject matter experts to ensure the guidance and resources we provide are accurate, current, and reflect industry best practices. Analyze Member Needs: Identify trends in member inquiries and technical challenges to inform the development of new resources, webinars, and certification programs. Required Qualifications 3+ years of experience in a technical role involving RTLS, RFID, IoT, or related wireless technologies. A background in field engineering, solutions architecture, or technical support for a relevant technology vendor or system integrator is ideal. Broad Technical Knowledge: Strong, practical understanding of various RTLS technologies (e.g., Ultra-Wideband, Bluetooth Low Energy, Wi-Fi, RFID) and their respective advantages, limitations, and use cases. Exceptional Communication Skills: Proven ability to explain complex technical concepts clearly and concisely to diverse audiences with varying levels of technical expertise. Problem-Solving Mindset: A systematic and analytical approach to troubleshooting complex, multi-faceted technical issues in real-world environments. Passion for Community and Education: A genuine desire to help others learn, solve problems, and contribute to a collaborative professional community. Self-motivated and able to work independently in a remote setting. Preferred Qualifications Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field. Hands-on experience with the deployment or management of RTLS solutions in key industries such as healthcare, manufacturing, or logistics. Experience contributing to or managing technical documentation, knowledge bases, or online communities. Familiarity with network infrastructure and protocols as they relate to IoT and RTLS deployments. What We Offer A unique opportunity to be at the center of the rapidly growing location intelligence industry. The ability to make a significant impact by supporting a global community of professionals and organizations. Exposure to a wide range of technologies and innovative use cases across multiple industries. A flexible, fully remote work environment. Opportunities for professional development, including access to our certification programs and networking events.
The Role We are seeking an experienced SEO Specialist to develop and implement a comprehensive SEO strategy that drives organic traffic, improves keyword rankings, and increases our online visibility. The ideal candidate is a data-driven expert with a proven track record of managing SEO campaigns from conception to execution. You will be responsible for all aspects of SEO, including on-page, off-page, technical, and local SEO. Key Responsibilities Strategy Development: Design and execute a robust SEO strategy aligned with our marketing goals to enhance organic search rankings and drive qualified traffic. Keyword Research & Analysis: Conduct in-depth keyword research to identify new opportunities and optimize existing content for target search terms. On-Page SEO: Optimize website content, meta tags, headers, URL structures, and internal linking to improve search engine visibility. Technical SEO: Perform comprehensive technical SEO audits to identify and resolve issues related to site speed, mobile-friendliness, crawlability, indexation, and schema markup. Content Collaboration: Work closely with the content team to create high-quality, SEO-friendly content that attracts and engages our target audience. Link Building: Develop and implement effective and ethical link-building strategies to build domain authority and improve search engine rankings. Performance Monitoring: Monitor, analyze, and report on SEO performance using tools like Google Analytics, Google Search Console, Ahrefs, and SEMrush. Provide actionable insights and recommendations based on data. Stay Updated: Keep abreast of the latest SEO trends, algorithm updates, and industry best practices to ensure our strategy remains effective and competitive. Required Qualifications 3+ years of proven experience in an SEO-focused role. A strong portfolio of successful SEO campaigns and demonstrable results in improving search rankings and organic traffic. Proficiency with industry-standard SEO tools (e.g., Ahrefs, SEMrush, Moz, Google Analytics, Google Search Console ). Solid understanding of on-page, off-page, and technical SEO principles. Experience with content management systems (CMS) like WordPress. Excellent analytical skills and a data-driven mindset. Strong communication and collaboration skills, with the ability to work effectively in a remote team environment. Bachelor's degree in Marketing, Business, or a related field is a plus. What We Offer Competitive Salary: We offer a competitive compensation package commensurate with experience. Fully Remote: Enjoy the flexibility and autonomy of working from anywhere in India. 🏡 Flexible Work Hours: We value work-life balance and offer flexible scheduling. Professional Growth: Opportunities for continuous learning, professional development, and career advancement. Collaborative Culture: Be part of a supportive and innovative team that values your contributions.