ROI:AI

2 Job openings at ROI:AI
Corporate Specialist kolkata,west bengal 2 - 6 years INR Not disclosed On-site Full Time

As a Corporate Specialist at our company, located in Kolkata, you will be responsible for the following key tasks: - Performing detailed business analysis to support decision-making processes - Managing corporate finance activities to ensure financial health and compliance - Communicating effectively with various stakeholders to maintain strong relationships - Providing excellent customer service to address any queries or concerns promptly - Conducting training sessions to enhance the skills and knowledge of team members To excel in this role, you should possess the following qualifications: - Strong analytical skills and expertise in finance to analyze complex data - Excellent communication and customer service skills to interact with stakeholders effectively - Experience in providing training and conducting informative training sessions - Strong problem-solving and decision-making abilities to tackle challenges efficiently - A Bachelor's degree in Business Administration, Finance, or a related field to provide a solid foundation - Ability to work effectively in a fast-paced, dynamic environment to adapt quickly - Proficiency in relevant software tools and applications to streamline processes Join us in this exciting opportunity to work closely with senior management on strategic initiatives and optimize business processes for growth and success.,

Remote Customer Service singapore 0 years None Not disclosed Remote Full Time

We’re Hiring: Remote Customer Service Representative Location: Remote (Applicants based in Singapore or similar time zone preferred) Employment Type: Full-time / Part-time Level: Entry to Mid-Level Are you a people person with strong communication skills and a passion for solving problems? Join our team as a Remote Customer Service Representative, where you'll support customers across digital channels from the comfort of your home. Key Responsibilities: Provide prompt, professional support via email, live chat, and/or phone Resolve customer inquiries related to orders, products, returns, and technical issues Maintain accurate records of customer interactions Escalate complex issues to the relevant team when needed Collaborate with operations, logistics, or sales teams to ensure a seamless experience Assist in building FAQ documents or improving help center content Requirements: Prior experience in customer service, call center, or online support preferred Excellent written and spoken English Strong empathy, patience, and communication skills Able to multitask and work independently Familiarity with Zendesk, Freshdesk, Intercom, or similar tools is a plus Stable internet connection and a quiet work environment Bonus Skills: Multilingual (Mandarin, Bahasa, or other regional languages) Experience in eCommerce, SaaS, or tech startups Availability on weekends or evenings What We Offer: Fully remote and flexible work arrangement Paid training and onboarding Supportive team culture and virtual community Performance-based incentives and bonuses Growth opportunities into QA, team lead, or operations roles