RoboTech Telesales Job Description : · Key Responsibilities: · Contacting potential and existing customers: Making outbound calls to identify and engage with leads, and answering incoming calls from customers. · Understanding customer needs: Identifying customer requirements through questioning and active listening to tailor product/service recommendations. · Presenting products/services: Communicating features and benefits of products or services to potential customers. · Handling inquiries and resolving issues: Addressing customer questions and concerns, and providing appropriate solutions. · Closing sales: Persuading customers to make purchases, negotiate prices, and finalize transactions. · Managing customer relationships: Building and maintaining strong relationships with customers to encourage repeat business. · Meeting sales targets: Achieving monthly and quarterly sales quotas. · Maintaining accurate records: Documenting calls, sales, and customer interactions in a database. · Following scripts and guidelines: Adhering to pre-written scripts and company procedures. · Upselling and cross-selling: Suggesting additional products or services to existing customers. · Collaborating with other teams: Working with field sales teams and customer service teams. · Skills and Qualifications: · Excellent communication and interpersonal skills: Ability to communicate effectively and build rapport with customers. · Persuasion and negotiation skills: Ability to influence customers and close deals. · Problem-solving skills: Ability to address customer issues and find solutions. · Strong listening skills: Ability to understand customer needs and preferences. · Knowledge of product/service offerings: Understanding of the company's products and services. · Computer proficiency: Ability to use CRM software and other computer applications. · Time management skills: Ability to prioritize tasks and meet deadlines. · Ability to work under pressure: Ability to meet sales targets and handle a high volume of calls. · Hindi and English Communication skills mandatory. For more information: WhatsApp: 99 3026 3333.
RoboTech Telecalling Job Description : · Key Responsibilities: · Contacting potential and existing customers: Making outbound calls to identify and engage with leads, and answering incoming calls from customers. · Understanding customer needs: Identifying customer requirements through questioning and active listening to tailor product/service recommendations. · Presenting products/services: Communicating features and benefits of products or services to potential customers. · Handling inquiries and resolving issues: Addressing customer questions and concerns, and providing appropriate solutions. · Closing sales: Persuading customers to make purchases, negotiate prices, and finalize transactions. · Managing customer relationships: Building and maintaining strong relationships with customers to encourage repeat business. · Meeting sales targets: Achieving monthly and quarterly sales quotas. · Maintaining accurate records: Documenting calls, sales, and customer interactions in a database. · Following scripts and guidelines: Adhering to pre-written scripts and company procedures. · Upselling and cross-selling: Suggesting additional products or services to existing customers. · Collaborating with other teams: Working with field sales teams and customer service teams. · Skills and Qualifications: · Excellent communication and interpersonal skills: Ability to communicate effectively and build rapport with customers. · Persuasion and negotiation skills: Ability to influence customers and close deals. · Problem-solving skills: Ability to address customer issues and find solutions. · Strong listening skills: Ability to understand customer needs and preferences. · Knowledge of product/service offerings: Understanding of the company's products and services. · Computer proficiency: Ability to use CRM software and other computer applications. · Time management skills: Ability to prioritize tasks and meet deadlines. · Ability to work under pressure: Ability to meet sales targets and handle a high volume of calls. · Hindi and English Communication skills mandatory. For more information: WhatsApp: 99 3026 3333.
RoboTech JOB DESCRIPTION Sales / Operations Manager: Job Summary A high-level overview of the General Manager's primary role, focusing on overall business direction and performance. Key Responsibilities Strategic Planning & Execution: Develop and implement business strategies to achieve company goals and drive growth. Operations Management: Oversee daily operations across various departments, ensuring efficiency and alignment with objectives. Financial Management: Manage budgets, forecast financial performance, and control expenses to ensure profitability. Leadership & Team Development: Lead, motivate, and mentor managers and employees, fostering a productive and high-performing work environment. Business Development: Identify new opportunities, expand markets, and build strong relationships with clients and partners. Compliance & Policy: Ensure adherence to company policies, legal requirements, and industry regulations. Performance Monitoring: Analyze data, monitor KPIs, and prepare regular reports on operational and financial performance for senior leadership. Qualifications Required: Bachelor's degree in a relevant field. Years of experience in a senior management or operational role. Strong leadership, communication, and analytical skills. Proven ability in financial management and strategic planning. Preferred: Master's degree (e.g., MBA). Experience in a similar industry or for a similar-sized company. Skills Strategic thinking, problem-solving, decision-making, negotiation, and project management. Reporting Structure Clearly state who the General Manager reports to (e.g., Board of Directors, CEO). Metrics for Success Key Performance Indicators (KPIs) that will be used to evaluate the General Manager's performance. Key Responsibilities: Recruitment and Hiring: Oversee the recruitment process, including advertising jobs, interviewing candidates, and making hiring decisions. Employee Relations: Manage employee relations, including resolving conflicts, addressing grievances, and fostering a positive work environment. Process Optimization: Analyze and improve sales workflows to enhance efficiency and productivity. CRM Management: Oversee and maintain CRM systems, ensuring data accuracy and user experience. Data Analysis: Track and analyze sales data to identify trends and areas for improvement. Sales Forecasting: Develop and maintain sales forecasts to support strategic planning and decision-making. Automation Implementation: Identify and implement automation tools to streamline sales processes. Training and Development: Identify training needs, develop and implement training programs, Develop and deliver training programs for sales teams to improve skills and knowledge. Skills: Excellent communication, interpersonal, and problem-solving skills are essential. Knowledge of HR laws, regulations, and best practices is also crucial. · Hindi and English Communication skills mandatory. Experience: Typically requires a bachelor's degree in Human Resources And Sales operations or a related field, plus FIVE years of experience in Sales. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ For Interview and Job Location / Address: RoboTech AI Solutions, No: 128/2, “ Trident Tower “, 3rd Floor, 10th Cross, Margosa Road, Malleshwaram, Bangalore – 560 003. ( Opp. Kotak Mahindra Bank). Office Timings: 9.00 AM to 5.30 PM Working Days : Monday to Saturday. Holiday : Sunday and Govt Holidays. Salary : Basic : 40,000/- per month (Plus incentives). Incentive : Very Attractive incentives will be provided. i.e., Rs.50/- per Robot Software sale incentive. ( Approximately it will be calculated as : 50 rupees per robot X 20 Employees X One robot sales per day X 25 days ). = 50x20x25= Rs.25,000 (incentive) per month. For product understanding, log on to www.RoboTechGroups.com For more information: Call / WhatsApp: 99 3026 3333.