About RoaDo: In a world where Digital Supply-chains is the name of the game, digital transformation is the key first step. For all the logistics businesses in the quest to digitize and deliver tech-enabled service, RoaDo is the solution! As an operating system, RoaDo can be integrated into almost every existing system such as SAP, Oracle, etc. We are here to make your logistics as easy as a cup of tea. RoaDo exists and strives to make this leap effortless, simple and effective for you with its platform-based solution for all your stakeholders in the Supply-Chain. Key Responsibilities: • Oversee and coordinate transportation operations, ensuring the timely movement of goods while proactively resolving logistical challenges. • Act as the central Control Tower, monitoring traffic patterns, detecting and preventing disruptions, and ensuring quick response and recovery from operational setbacks. • Deploy and drive adoption of RoaDo’s Freight Operating System (FOS) across the customer’s logistics network, enhancing digitalization and automation. • Track key supply chain metrics, analyze trends, and generate actionable insights for stakeholders. • Develop performance dashboards and reports to provide leadership with real-time visibility and decision-making support. • Collaborate with customers and internal teams to ensure smooth platform implementation, enhance user experience, and drive operational efficiency. • Continuously optimize processes by gathering feedback, refining reports, and improving platform adoption across the network. Requirements • Strong expertise in Traffic Management, Operations Coordination, and Supply Chain Optimization. • Analytical mindset with excellent problem-solving and decision-making abilities. • Exceptional communication and stakeholder management skills to collaborate with customers and internal teams. • Proficiency in Excel, SQL, and data analysis tools. • Ability to work effectively under pressure in a fast-paced logistics environment. • Experience in deploying logistics technology solutions or working with Control Tower functions is a plus. • A Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus. Join RoaDo and be part of a team that’s revolutionizing logistics with cutting-edge technology, making supply chains smarter and more efficient! Please register on the link as follows : https://6mm.in/dsKxCMs Show more Show less
About RoaDo: In a world where Digital Supply-chains is the name of the game, digital transformation is the key first step. For all the logistics businesses in the quest to digitize and deliver tech-enabled service, RoaDo is the solution! As an operating system, RoaDo can be integrated into almost every existing system such as SAP, Oracle, etc. We are here to make your logistics as easy as a cup of tea. RoaDo exists and strives to make this leap effortless, simple and effective for you with its platform-based solution for all your stakeholders in the Supply-Chain. Key Responsibilities: • Oversee and coordinate transportation operations, ensuring the timely movement of goods while proactively resolving logistical challenges. • Act as the central Control Tower, monitoring traffic patterns, detecting and preventing disruptions, and ensuring quick response and recovery from operational setbacks. • Deploy and drive adoption of RoaDo’s Freight Operating System (FOS) across the customer’s logistics network, enhancing digitalization and automation. • Track key supply chain metrics, analyze trends, and generate actionable insights for stakeholders. • Develop performance dashboards and reports to provide leadership with real-time visibility and decision-making support. • Collaborate with customers and internal teams to ensure smooth platform implementation, enhance user experience, and drive operational efficiency. • Continuously optimize processes by gathering feedback, refining reports, and improving platform adoption across the network. Requirements • Strong expertise in Traffic Management, Operations Coordination, and Supply Chain Optimization. • Analytical mindset with excellent problem-solving and decision-making abilities. • Exceptional communication and stakeholder management skills to collaborate with customers and internal teams. • Proficiency in Excel, SQL, and data analysis tools. • Ability to work effectively under pressure in a fast-paced logistics environment. • Experience in deploying logistics technology solutions or working with Control Tower functions is a plus. • A Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus. Join RoaDo and be part of a team that’s revolutionizing logistics with cutting-edge technology, making supply chains smarter and more efficient! • 2-5 years of experience in logistics management Please register on the link as follows : https://6mm.in/dsKxCMs
About RoaDo: In a world where Digital Supply-chains is the name of the game, digital transformation is the key first step. For all the logistics businesses in the quest to digitize and deliver tech-enabled service, RoaDo is the solution! As an operating system, RoaDo can be integrated into almost every existing system such as SAP, Oracle, etc. We are here to make your logistics as easy as a cup of tea. RoaDo exists and strives to make this leap effortless, simple and effective for you with its platform-based solution for all your stakeholders in the Supply-Chain. Key Responsibilities: Oversee and coordinate transportation operations, ensuring the timely movement of goods while proactively resolving logistical challenges. Act as the central Control Tower, monitoring traffic patterns, detecting and preventing disruptions, and ensuring quick response and recovery from operational setbacks. Deploy and drive adoption of RoaDos Freight Operating System (FOS) across the customers logistics network, enhancing digitalization and automation. Track key supply chain metrics, analyze trends, and generate actionable insights for stakeholders. Develop performance dashboards and reports to provide leadership with real-time visibility and decision-making support. Collaborate with customers and internal teams to ensure smooth platform implementation, enhance user experience, and drive operational efficiency. Continuously optimize processes by gathering feedback, refining reports, and improving platform adoption across the network. Requirements Strong expertise in Traffic Management, Operations Coordination, and Supply Chain Optimization. Analytical mindset with excellent problem-solving and decision-making abilities. Exceptional communication and stakeholder management skills to collaborate with customers and internal teams. Proficiency in Excel, SQL, and data analysis tools. Ability to work effectively under pressure in a fast-paced logistics environment. Experience in deploying logistics technology solutions or working with Control Tower functions is a plus. A Bachelor&aposs degree in Logistics, Supply Chain Management, or a related field is a plus. Join RoaDo and be part of a team thats revolutionizing logistics with cutting-edge technology, making supply chains smarter and more efficient! 2-5 years of experience in logistics management Please register on the link as follows : https://6mm.in/dsKxCMs Show more Show less
About RoaDo As the world embraces Industry 4.0, one critical piece of the puzzle that holds immense untapped potential is the logistics sector. Despite being the backbone of global commerce, supply chain and logistics have long been overlooked when it comes to innovation. Digitizing this vital layer is no longer a choice but a necessity for businesses aiming to stay competitive and drive value. This is where RoaDo makes an impact. RoaDo is a cutting-edge platform offering a Freight Operating System designed to digitize, automate, and optimize end-to-end logistics operations for large enterprises. Our platform streamlines complex supply chain processes, providing real-time visibility, operational efficiency, and seamless vendor collaboration. From planning and execution to monitoring and optimization, RoaDo empowers businesses with the tools needed to transform their logistics wing into a strategic advantage. We are a young and dynamic company driven by the belief that a passionate team, united by purpose, can achieve extraordinary things. At RoaDo, we foster a culture where every individual is not only challenged to grow but also finds joy in the journey of building something remarkable together. By enabling businesses to integrate their logistics operations into the digital age, RoaDo is not just redefining logistics, it’s driving the future of Industry 4.0 About the Role We are seeking for a Customer Success Manager who can balance planning with action. In this role, you will partner with customers to streamline their processes, ensure smooth adoption of our TMS platform, and deliver clear, measurable results. You will also bring customer feedback to our teams to improve the product and support future growth. Key Responsibilities Act as the primary SPOC for assigned customers, ensuring smooth onboarding, process alignment, and effective adoption of TMS modules. Build and nurture strong relationships with customer stakeholders by conducting regular health checks, business reviews, and feedback sessions to ensure continuous value delivery. Monitor customer usage, adoption metrics, and SLA compliance, proactively identifying and addressing gaps to drive retention and growth. Collaborate with Operations Executives to maintain accurate customer documentation, supporting internal knowledge-sharing and scalability. Partner with product and technology teams to relay customer insights for platform enhancements,while identifying opportunities for upselling and cross-selling. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹550,000.00 per year Benefits: Work from home Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: CSM: 1 year (Required) Work Location: In person Speak with the employer +91 9663497888