Role & responsibilities Website Design & Development Develop responsive, user-friendly websites for the company and its clients using WordPress, Elementor, Webflow, Wix or similar CMS platforms. Customize website themes and layouts to match brand identity and client requirements. Integrate necessary functionalities such as contact forms, live chat, payment gateways, appointment schedulers, and analytics tools. Ensure websites are mobile-optimized and follow UI/UX best practices. Implement security measures, backups, and performance optimization (e.g., caching, CDN). SEO & Digital Presence Management Implement on-page SEO best practices, including keyword optimization, meta tags, schema markup, and site structure. Plan and execute off-page SEO strategies, including link building and directory submissions. Optimize site performance for Core Web Vitals and search engine rankings. Monitor website analytics using Google Analytics, Google Search Console, and similar tools. Content Management & Updates Post or update contents provided by the marketing team to publish regular updates to company and client websites news, product updates, blogs, landing pages, and marketing campaigns. Coordinate with the marketing team for content strategy and visual design assets. Maintain a content calendar for regular updates to keep websites fresh and engaging. Collaboration & Project Management Work closely with the marketing, sales, and customer success teams to align website features with business goals. Liaise with clients to gather requirements and deliver websites matching their branding and functional needs. Manage multiple website projects simultaneously, meeting agreed timelines. Required Skills & Qualifications Proven experience in website design and development (portfolio required). Strong knowledge of WordPress (themes, plugins, customizations), Elementor and familiarity with other CMS platforms like Webflow, Squarespace, or Wix. Basic understanding of HTML, CSS, JavaScript, and PHP for customizations. Experience with SEO tools (SEMrush, Ahrefs, Yoast, Rank Math). Understanding of UI/UX principles and responsive design. Ability to integrate third-party APIs and tools. Strong problem-solving skills and attention to detail. Preferred Qualifications Experience in creating websites for logistics, trucking, or SaaS product companies. Knowledge of Google Ads, social media integration, and email marketing platforms. Familiarity with CRM integration (HubSpot, Zoho, Salesforce). Basic graphic design skills (Canva, Photoshop, Figma). Key Performance Indicators (KPIs) Website delivery within deadlines. SEO ranking improvements (keywords, traffic, conversions). Website uptime and performance scores. Customer satisfaction ratings for delivered websites. Compensation & Benefits Competitive salary based on experience. Flexible working arrangements. Opportunity to work on international projects in the USA trucking industry.
Roles and Responsibilities Serve as the first point of contact for customers seeking technical assistance over phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Coordination with senior officials in the USA office. Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team and build good customer rapport. Identify and suggest possible improvements on procedures Desired Candidate Profile Able to speak fluently in both English and Hindi with international customers Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote operations Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills and Phone etiquettes Customer-oriented and cool-tempered Willing to work in night shifts and on weekend shifts Any Graduate and Undergraduates and freshers can apply Nice to have: Prior experience in BPOs with International Voice support Domain expertise in Trucking and Logistics Experience with customer ticketing systems like Zendesk Ability to work using Office Packages such as Spreadsheets, Documents and Presentations
This position involves developing a full featured product and its features for the release using some of the best in class /cutting edge technologies. The developer should be capable of rapidly developing, releasing prototypes while refactoring and fixing / maintaining older code, adhering to strict deadlines. Features development will include integrating with other products via APIs, developing newer algorithms to improve efficiency, adding new reports and metrics to meet customer needs and working with our mapping partners to bring innovative offerings to our customers. The developer will have the flexibility to work on Front-end web development using React JS and on Mobile App development using React Native. The role will also involve trouble shooting or bug fixing existing code. Experience in setting up similar structures and agile software development methodologies with continuous integration/deployment practices is a must. Looking for a self motivated, creative problem solver and self driven developer. Roles and Responsibilities Understand customer requirements and translate to application feature Collaborate with the team to set specifications for new features Design prototypes according to specifications Write high quality code and meet deadlines Perform unit and integration testing before launch Conduct functional and non-functional testing Troubleshoot and debug applications Evaluate existing code to refactor, update and add new features Develop technical documents and handbooks Mentor and coach junior developers Utilise Jira to track, monitor and communicate development/bug fix progress Must have skills Good working experience in open source technologies, React JS, React Native, JavaScript, TypeScript. Candidate should have good exposure working on Web Development and or Mobile development using Javascript based frontend frameworks and libraries Experience using Firebase and deployment of mobile apps on Appstore / Play store desirable Knowledge of Koa or Express desirable in web development. Good understanding of RESTful Services and development experience in RESTful APIs. Front-end experience with React & SASS, State management using MobX or Redux Git for version control Nice to have skills TDD or BDD with Jasmine or equivalent Experience in writing custom SQL queries for PostgreSQL with PostGIS for Web development and SQL Lite DB for Mobile development. Experience using Bookshelf or Sequelize ORMs required for Web development. Exposure to AWS cloud services such as Kinesis, SNS, SQS, S3 desirable. Advantage Flexible work hours Hybrid work mode Opportunity to work on latest cloud based technologies across stack