Retail Store Executive

ABOUT KSKT & KAZE LIVING

KSKT AgroMart (Kisaan Se Kitchen Tak) is building a trusted farm-to-fork ecosystem that connects conscious consumers with naturally grown, chemical-free food sourced directly from responsible farmers.

Kaze Living is KSKT's premium gourmet grocery marketplace — bringing fresh produce, artisan bakery, clean-label snacks, functional beverages, and wellness essentials to discerning Delhi NCR households. We serve customers who value quality, freshness, curation, and exceptional service.

THE ROLE

The Store Executive plays a critical role in delivering the Kaze Living customer experience while ensuring smooth day-to-day store operations. This role combines customer engagement, inventory management, merchandising, billing, and operational support. You will be the face of the brand on the shop floor, helping customers discover products while maintaining the highest standards of store presentation and service.

KEY RESPONSIBILITIES

— Deliver a warm, knowledgeable, and premium customer experience to every walk-in customer.

— Assist customers with product selection, recommendations, and purchase decisions.

— Manage billing, POS transactions, and cash handling accurately.

— Maintain store presentation, visual merchandising, and shelf standards in line with brand guidelines.

— Support inventory management, stock replenishment, stock audits, and inward/outward movements.

— Monitor product quality, freshness, and availability across categories.

— Coordinate with the Store Manager to ensure smooth store operations and achievement of sales targets.

— Handle customer queries, feedback, and service recovery with professionalism and ownership.

— Support in-store activations, sampling events, promotions, and customer engagement initiatives.

— Ensure cleanliness, hygiene, and operational compliance standards are maintained at all times.

WHAT WE'RE LOOKING FOR

— Graduate with 1–3 years of experience in retail, food & beverage, hospitality, supermarket, or lifestyle retail.

— Strong customer service and relationship management skills.

— Hands-on experience in billing, store operations, inventory management, and merchandising.

— Good communication skills in Hindi and English.

— Energetic, detail-oriented, and comfortable working in a fast-paced customer-facing environment.

— Familiarity with POS systems and basic retail reporting.

— Based in Gurugram/NCR for ease of store operations and coordination.

NICE TO HAVES

— Experience with premium retail, gourmet food, organic food, or wellness brands.

— Understanding of customer engagement and upselling techniques.

— Passion for food, wellness, and sustainable living.

WHAT YOU'LL GET

— Opportunity to work with one of India's most distinctive premium food and lifestyle brands.

— Exposure to retail operations, customer experience, and premium product categories.

— A fast-paced, ownership-driven culture with significant learning and growth opportunities.

— Direct contribution to building a trusted farm-to-fork retail experience.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person