Restaurant Manager, Shift Manager

Role & responsibilities

• Manage daily restaurant operations including floor service, kitchen coordination, takeaway and delivery
• Plan staff deployment, shift rosters, and ensure optimal manpower utilization
• Ensure adherence to SOPs, hygiene, food safety, and brand standards
• Handle customer complaints and ensure high levels of guest satisfaction
• Manage cash handling, billing accuracy, shift-wise reconciliation, and reporting
• Monitor inventory, control food cost, minimize wastage, and ensure stock availability
• Train, motivate, and evaluate staff performance; maintain discipline and grooming standards
• Ensure compliance with FSSAI, safety norms, and statutory requirements
  

Preferred candidate profile

• Prior experience as a Shift Manager / Restaurant Manager in QSR or Restaurant industry
• Knowledge of POS systems, cash handling, and inventory control
• Good communication skills in English and Kannada
• Ability to work in rotational shifts, weekends, and holidays