Resolve To Save Lives

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Resolve to Save Lives Services Private Limited in India provides technical support and advisory services to strengthen healthcare systems, with a focus on improving cardiovascular health. RTSL Services PL aims to (1) deliver safe, inexpensive, evidence-based, high-impact solutions for hypertension control that can be effectively implemented in the existing primary health care system in India and (2) reduce sodium intake through a range of strategies. RTSL has collaborated with the Indian Hypertension Control Initiative (IHCI), WHO-India, and the Public Health Foundation of India to provide broad-based technical assistance and support across different program areas. The goals of the RTSL-supported cardiovascular health project are to (1) improve hypertension screening and control at the primary health care level in India, (2) create and implement a national salt and excess sugar reduction strategic plan, (3) support the elimination of harmful artificial trans fats in the food supply, and (4) improve knowledge, attitudes and behaviours related to the harmful effects of a high-salt diet and promote the benefits of reducing salt intake in the community. Position Purpose The Operation and Finance Associate will support the general operation and finance functions of RTSL’s India Office. The Operation and Finance Associate will report to the Senior Operation Manager and assist with overall office administration including facilitation of travel and logistics for programs and calendar management for Senior Vice President. They will also take direction from the Finance Manager for assisting with routine administrative tasks related to finance, maintaining organized physical and electronic filing systems, and assisting with transaction processing, as needed. The Operation and Finance Associate will be required to work and collaborate with program staff, government entities, non-governmental partners, and other stakeholders. Core Duties And Responsibilities The responsibilities include but are not limited to: Operations Procurement, Logistics and Contract Management Procure and maintain office equipment and supplies, ensuring items are functioning and available when needed Support the preparation of supplier contracts and agreements to ensure the appropriate scope of service and budgets are included, RTSL and local compliance requirements have been met, and contracts are accurate and complete with appropriate internal approvals before contract signature Travel Management and Staff Safety Support and coordinate travel and transport services including hotel and flight bookings for RTSL staff Serve as an alternate point of contact for the travel management company Support travel-related problem-solving between travel agent and traveler as required Facilitate transportation and accommodation services for travelling staff and visitors (book cars, hotels, and flights upon approval) and ensure timely payment to the transportation service providers Workspace, Workshop and Event Management Visit RTSL India office as and when required to check and handle mail and other activities Provide support in all aspects of event and workshop coordination including booking venues, preparing materials, organizing supplies, coordinating catering, etc. Support Senior Operations Manager in planning and implementing team convenings Provide additional administrative support to staff as directed by the Senior Operations Manager Compliance and Legal Prepare necessary operations related internal trackers as required Collect and collate monthly, quarterly, and annual data from a variety of sources as directed by the Senior Operations Manager Human Resources Support management to prepare onboarding procedures to welcome new hires and ensure an efficient and compliant process for departing staff Finance and Accounting Assist in organizing and maintaining financial records (both physical and digital) Ensure that all invoices, receipts, contracts, and reports are properly filed Support with the preparation and management of audit files Maintain staff travel and vendor invoice data into respective trackers (spreadsheets) for monitoring and cross-referencing Coordinate with vendors regarding invoice submissions and payment clarifications Track pending payments and follow up on outstanding invoices Support the creation of purchase requisitions, purchase orders, contracts, and related approval workflows Help to ensure compliance with financial policies during the procurement process Calendar Management for Senior Vice President Create, manage and maintain the calendar including a range of internal and external meetings, and travel in a highly dynamic environment requiring frequent re-prioritization and shifting appointments Provide excellent verbal and written customer service to a range of stakeholders for the scheduling of meetings and events Education Required Qualifications: Bachelor’s degree or equivalent in relevant field Experience Minimum five (5) years of overall experience in similar role Skills & Abilities Strong attention to detail and commitment to accuracy and strict adherence to organizational policies and procedures Highly organized and efficient with the ability to take initiative, prioritize and follow through on tasks Ability to remain calm under pressure Strong ability to multitask and work in a fast-paced environment Good written and verbal communication skills Exceptional customer service orientation, problem solving skills, and responsiveness Personal qualities of integrity, discretion, adaptability, and dedication to the mission of Resolve to Save Lives Collaborative, dedicated team player with excellent interpersonal, organizational and coordination skills Computer skills: Experienced in Excel, Word, PowerPoint, and Outlook Other Ability to work across cultures, time zones and flexibility that may be required within a global organization In addition to a competitive salary, Resolve to Save Lives offers excellent benefits. While the position is largely remote, there is a preference for the Operation and Finance Associate to be based in Delhi/NCR to be available for occasional in-person meetings and tending to office needs. RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. One of our talent team members will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws. Show more Show less

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Position Purpose The Senior Manager, Human Resources plays a critical role in upholding a positive and equitable workplace culture across RTSL’s global footprint and fosters strong cross-functional partnerships by ensuring consistent communication and collaboration with program teams, global operations, shared services, and other stakeholders in a highly matrixed organizational environment. The position reports to the Chief Operating Officer, with a dotted line to the Director, HR Operations. This role leads employee relations for the organization and serves as the primary HR liaison to RTSL’s country offices and Employer of Record (EOR)–hired staff. The role is responsible for managing sensitive personnel matters including performance concerns, investigations, and conflict mediation. The Senior HR Manager also oversees all aspects of EOR engagement—managing contracts, facilitating effective communication, resolving operational matters, and ensuring EOR-hired staff feel integrated into RTSL’s culture and operations. This is a remote position open to candidates based in the US, UK, or India. Occasional international travel may be required. Core Duties & Responsibilities Employee Relations Serve as the lead advisor and case manager for employee relations matters globally, including conflict resolution, performance concerns, and disciplinary processes. Partner with staff to address workplace challenges with a fair, consistent, and values-aligned approach. In partnership with General Counsel, conduct internal investigations related to misconduct, harassment, or other policy violations, ensuring due process and documentation. Support managers in developing clear performance expectations and coaching plans, as needed. Partner with HR, Learning & Culture, and staff to identify trends and recommend proactive strategies that support employee engagement and organizational health. Country Office HR Liaison Act as the HR focal point for RTSL’s country offices in India, Nigeria, and Ethiopia—providing operational HR support and guidance on policy interpretation, compliance, and issue resolution. Coordinate with in-country leadership and global teams to ensure alignment of HR practices with RTSL policies and values. Support consistent application of employment practices and recommend local adaptations in coordination with Legal and HR Operations. Provide HR guidance to in-country staff. Employer of Record (EOR) Oversight Manage all EOR relationships globally, including oversight of contracts, service-level expectations, and renewals or terminations. Serve as the main point of contact for EOR representatives and RTSL-hired staff on EOR platforms for HR-related matters. Address day-to-day inquiries from staff or EOR providers related to payroll, benefits, policies, or other personnel questions. Create standard operating procedures and train EOR staff on processes to ensure full integration and compliance with RTSL systems and culture. Partner with Finance, Legal, and Operations to troubleshoot and resolve operational issues related to EOR-managed staff. Champion a culture of inclusion and connection for all RTSL staff regardless of employment mechanism, ensuring EOR-hired staff are fully integrated into organizational communications, culture, and engagement efforts. Organizational HR Support Support documentation and continuous improvement of HR processes and workflows. Contribute to cross-functional initiatives to strengthen HR systems, tools, and staff experience. Requirements Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field. Experience Minimum 8 years of progressive HR experience, with at least 3 years in an employee relations–focused role. Demonstrated experience managing complex employee relations cases including investigations and conflict mediation. Experience supporting staff and working with EORs in low- and middle-income countries. Skills & Abilities Proven ability to build trust and rapport with staff at all levels and across cultures. Strong written and verbal communication skills; ability to convey complex information clearly and tactfully. High degree of discretion and emotional intelligence in handling sensitive matters. Strong organizational and problem-solving skills, with the ability to balance multiple priorities. Other The selected candidate will be required to work Eastern Time working hours. Preferred Experience in nonprofit, humanitarian, or global health sectors. Familiarity with employment contexts in any of RTSL’s focus countries (US, Nigeria, India, Ethiopia). SHRM-CP, SHRM-SCP, or equivalent HR certification. Working knowledge of employment law principles in multiple jurisdictions. Compensation And Benefits Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success. The salary range for applicants based in the US is $98,000 to $120,000 annually. The exact offer will be determined by various factors, such as the candidate’s skills and experience relative to the requirements of the role. For applicants based outside the US , salaries are set according to national labor rates for the international NGO sector. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. Someone from our talent team will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world's deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we've worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Resolve to Save Lives Services Private Limited in India provides technical support and advisory services to strengthen healthcare systems, with a focus on improving cardiovascular health. RTSL Services PL aims to (1) deliver safe, inexpensive, evidence-based, high-impact solutions for hypertension control that can be effectively implemented in the existing primary health care system in India and (2) reduce sodium intake through a range of strategies. RTSL has collaborated with the Indian Hypertension Control Initiative (IHCI), WHO-India, and the Public Health Foundation of India to provide broad-based technical assistance and support across different program areas. The goals of the RTSL-supported cardiovascular health project are to (1) improve hypertension screening and control at the primary health care level in India, (2) create and implement a national salt and excess sugar reduction strategic plan, (3) support the elimination of harmful artificial trans fats in the food supply, and (4) improve knowledge, attitudes and behaviours related to the harmful effects of a high-salt diet and promote the benefits of reducing salt intake in the community. Position Purpose: The Operation and Finance Associate will support the general operation and finance functions of RTSL's India Office. The Operation and Finance Associate will report to the Senior Operation Manager and assist with overall office administration including facilitation of travel and logistics for programs and calendar management for Senior Vice President. They will also take direction from the Finance Manager for assisting with routine administrative tasks related to finance, maintaining organized physical and electronic filing systems, and assisting with transaction processing, as needed. The Operation and Finance Associate will be required to work and collaborate with program staff, government entities, non-governmental partners, and other stakeholders. Core Duties and Responsibilities: The responsibilities include but are not limited to: Operations Procurement, Logistics and Contract Management Procure and maintain office equipment and supplies, ensuring items are functioning and available when needed Support the preparation of supplier contracts and agreements to ensure the appropriate scope of service and budgets are included, RTSL and local compliance requirements have been met, and contracts are accurate and complete with appropriate internal approvals before contract signature Travel Management and Staff Safety Support and coordinate travel and transport services including hotel and flight bookings for RTSL staff Serve as an alternate point of contact for the travel management company Support travel-related problem-solving between travel agent and traveler as required Facilitate transportation and accommodation services for travelling staff and visitors (book cars, hotels, and flights upon approval) and ensure timely payment to the transportation service providers Workspace, Workshop and Event Management Visit RTSL India office as and when required to check and handle mail and other activities Provide support in all aspects of event and workshop coordination including booking venues, preparing materials, organizing supplies, coordinating catering, etc. Support Senior Operations Manager in planning and implementing team convenings Provide additional administrative support to staff as directed by the Senior Operations Manager Compliance and Legal Prepare necessary operations-related internal trackers as required Collect and collate monthly, quarterly, and annual data from a variety of sources as directed by the Senior Operations Manager Human Resources Support management to prepare onboarding procedures to welcome new hires and ensure an efficient and compliant process for departing staff Finance and Accounting Assist in organizing and maintaining financial records (both physical and digital) Ensure that all invoices, receipts, contracts, and reports are properly filed Support with the preparation and management of audit files Maintain staff travel and vendor invoice data into respective trackers (spreadsheets) for monitoring and cross-referencing Coordinate with vendors regarding invoice submissions and payment clarifications Track pending payments and follow up on outstanding invoices Support the creation of purchase requisitions, purchase orders, contracts, and related approval workflows Help to ensure compliance with financial policies during the procurement process Calendar Management for Senior Vice President Create, manage and maintain the calendar, including a range of internal and external meetings, and travel in a highly dynamic environment requiring frequent re-prioritization and shifting appointments Provide excellent verbal and written customer service to a range of stakeholders for the scheduling of meetings and events Required Qualifications: Education: Bachelor's degree or equivalent in relevant field Experience: Minimum five (5) years of overall experience in similar role Skills & abilities: Strong attention to detail and commitment to accuracy and strict adherence to organizational policies and procedures Highly organized and efficient with the ability to take initiative, prioritize and follow through on tasks Ability to remain calm under pressure Strong ability to multitask and work in a fast-paced environment Good written and verbal communication skills Exceptional customer service orientation, problem solving skills, and responsiveness Personal qualities of integrity, discretion, adaptability, and dedication to the mission of Resolve to Save Lives Collaborative, dedicated team player with excellent interpersonal, organizational and coordination skills Computer skills: Experienced in Excel, Word, PowerPoint, and Outlook Other: Ability to work across cultures, time zones and flexibility that may be required within a global organization In addition to a competitive salary, Resolve to Save Lives offers excellent benefits. While the position is largely remote (work from home), there is a preference for the Operation and Finance Associate to be based in Delhi/NCR to be available for occasional in-person meetings and tending to office needs. RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. One of our talent team members will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world's deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we've worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Resolve to Save Lives Services Private Limited in India provides technical support and advisory services to strengthen healthcare systems, with a focus on improving cardiovascular health. RTSL Services PL aims to (1) deliver safe, inexpensive, evidence-based, high-impact solutions for hypertension control that can be effectively implemented in the existing primary health care system in India and (2) reduce sodium intake through a range of strategies. RTSL has collaborated with the Indian Hypertension Control Initiative (IHCI), WHO-India, and the Public Health Foundation of India to provide broad-based technical assistance and support across different program areas. The goals of the RTSL-supported cardiovascular health project are to (1) improve hypertension screening and control at the primary health care level in India, (2) create and implement a national salt and excess sugar reduction strategic plan, (3) support the elimination of harmful artificial trans fats in the food supply, and (4) improve knowledge, attitudes and behaviours related to the harmful effects of a high-salt diet and promote the benefits of reducing salt intake in the community. Position Purpose: The Operation and Finance Associate will support the general operation and finance functions of RTSL's India Office. The Operation and Finance Associate will report to the Senior Operation Manager and assist with overall office administration including facilitation of travel and logistics for programs and calendar management for Senior Vice President. They will also take direction from the Finance Manager for assisting with routine administrative tasks related to finance, maintaining organized physical and electronic filing systems, and assisting with transaction processing, as needed. The Operation and Finance Associate will be required to work and collaborate with program staff, government entities, non-governmental partners, and other stakeholders. Core Duties and Responsibilities: The responsibilities include but are not limited to: Operations Procurement, Logistics and Contract Management Procure and maintain office equipment and supplies, ensuring items are functioning and available when needed Support the preparation of supplier contracts and agreements to ensure the appropriate scope of service and budgets are included, RTSL and local compliance requirements have been met, and contracts are accurate and complete with appropriate internal approvals before contract signature Travel Management and Staff Safety Support and coordinate travel and transport services including hotel and flight bookings for RTSL staff Serve as an alternate point of contact for the travel management company Support travel-related problem-solving between travel agent and traveler as required Facilitate transportation and accommodation services for travelling staff and visitors (book cars, hotels, and flights upon approval) and ensure timely payment to the transportation service providers Workspace, Workshop and Event Management Visit RTSL India office as and when required to check and handle mail and other activities Provide support in all aspects of event and workshop coordination including booking venues, preparing materials, organizing supplies, coordinating catering, etc. Support Senior Operations Manager in planning and implementing team convenings Provide additional administrative support to staff as directed by the Senior Operations Manager Compliance and Legal Prepare necessary operations-related internal trackers as required Collect and collate monthly, quarterly, and annual data from a variety of sources as directed by the Senior Operations Manager Human Resources Support management to prepare onboarding procedures to welcome new hires and ensure an efficient and compliant process for departing staff Finance and Accounting Assist in organizing and maintaining financial records (both physical and digital) Ensure that all invoices, receipts, contracts, and reports are properly filed Support with the preparation and management of audit files Maintain staff travel and vendor invoice data into respective trackers (spreadsheets) for monitoring and cross-referencing Coordinate with vendors regarding invoice submissions and payment clarifications Track pending payments and follow up on outstanding invoices Support the creation of purchase requisitions, purchase orders, contracts, and related approval workflows Help to ensure compliance with financial policies during the procurement process Calendar Management for Senior Vice President Create, manage and maintain the calendar, including a range of internal and external meetings, and travel in a highly dynamic environment requiring frequent re-prioritization and shifting appointments Provide excellent verbal and written customer service to a range of stakeholders for the scheduling of meetings and events Required Qualifications: Education: Bachelor's degree or equivalent in relevant field Experience: Minimum five (5) years of overall experience in similar role Skills & abilities: Strong attention to detail and commitment to accuracy and strict adherence to organizational policies and procedures Highly organized and efficient with the ability to take initiative, prioritize and follow through on tasks Ability to remain calm under pressure Strong ability to multitask and work in a fast-paced environment Good written and verbal communication skills Exceptional customer service orientation, problem solving skills, and responsiveness Personal qualities of integrity, discretion, adaptability, and dedication to the mission of Resolve to Save Lives Collaborative, dedicated team player with excellent interpersonal, organizational and coordination skills Computer skills: Experienced in Excel, Word, PowerPoint, and Outlook Other: Ability to work across cultures, time zones and flexibility that may be required within a global organization In addition to a competitive salary, Resolve to Save Lives offers excellent benefits. While the position is largely remote (work from home), there is a preference for the Operation and Finance Associate to be based in Delhi/NCR to be available for occasional in-person meetings and tending to office needs. RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. One of our talent team members will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world's deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we've worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Digital Team at RTSL is implementing or helping to implement cutting-edge digital tools such as the Simple app, DHIS2 and Africa Covid Dashboard. We work with national and regional health organizations to accelerate progress and advancing the use of digital technologies to save lives through our approach of simplicity, speed, and scale. Position Purpose We are looking for a passionate Applied AI Engineer to join our innovative team, focusing on the exciting field of Large Language Models (LLMs) in the context of Public Health. In this role, you will lead the design, fine-tuning, deployment, and evaluation of AI/ML systems based on pre-trained models (e.g., LLaMA, Mistral, GPT, Phi) that help ease the lives of healthcare workers and clinicians. You will work closely with back-end and mobile engineers to bring cutting-edge AI capabilities to life. The ideal candidate will possess the expertise to leverage existing Large Language Models (LLMs) to train and evaluate models using program-specific clinical data (e.g., patient notes, SMS interactions, training materials or health worker feedback) and deploy within RTSL's digital health tools and global EHRs (e.g., Simple, BP Passport). Additionally, there is a strong likelihood of developing an open-source, locally runnable, adapted LLM to address cost and confidentiality concerns. You'll be working at the intersection of cutting-edge AI and grassroots public health. This is an opportunity to shape the future of digital health tools that are open source, impactful, real-world solutions for some of the most underserved populations globally. Our primary use cases for LLMs are anticipated to include (not limited to): Generating patient summaries specifically tailored for healthcare workers. A chatbot for appointment scheduling. Develop a predictive model to enhance and automate existing workflows. Optimized worklists for frontline workers. On-the-job training and ready-reckoner tools for healthcare professionals. Length of Engagement: This is a two-year fixed-term appointment with the possibility of extension based on available funding and mutual interest. Core Responsibilities The ideal candidate will perform duties and responsibilities such as, but not limited to, the following: Research, evaluate, and implement state-of-the-art LLMs. Fine-tune pre-trained models for specific tasks and datasets. Develop and deploy AI applications using Python. Perform data manipulation and analysis using Pandas to prepare data for model training and evaluation. Design and evaluate prompt engineering strategies for optimizing LLM outputs in specific public health contexts. Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows. Stay up to date with the latest advancements in AI, particularly in the LLM space. Apply responsible AI principles, including fairness, privacy, and transparency, especially in clinical and community health settings. Manage and lead the AI pilots/projects at RTSL. Train and upskill other engineers on the team. Qualifications Education Bachelor's or Master's degree in Computer Science, Engineering, Machine Learning or a related field Experience 8 years of software development experience 3-5 years of experience in training and using AI models. Proven track record of using Large Language Models (LLMs) and building Predictive Models to meet user requirements Experience collaborating with multi-disciplinary and cross-functional teams Delivered LLM-based solutions in resource-constrained environments Hands-on experience with pre-trained AI models. Experience working in healthcare or public health settings (strong plus) Contributed to or maintained open-source AI/ML projects (strong plus). Familiarity with MLOps including model serving, performance monitoring, and lifecycle management, particularly in low-bandwidth or edge environments i(s a plus). Skills & A bilities Strong proficiency in Python programming. Strong experience in data manipulation using Pandas, NumPy, and data preprocessing techniques Familiarity with pre-train models Skilled in machine learning frameworks (e.g., TensorFlow, PyTorch). Familiarity with AI Tools (Hugging Face, LangChain, ONNX, etc.) Strong understanding of AI ethics, data privacy, and bias mitigation techniques Excellent analytical and problem-solving skills Ability to communicate complex technical ideas clearly to non-technical stakeholders Ability to prototype and iterate quickly Comfortable working in agile, interdisciplinary teams across geographies Compensation and Benefits The salary for this role is competitive and set according to national labor rates for the international NGO sector in India. The exact offer will be determined by various factors, such as the candidate's location, skills and experience relative to the requirements of the role. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Digital Team at RTSL is implementing or helping to implement cutting-edge digital tools such as the Simple app, DHIS2 and Africa Covid Dashboard. We work with national and regional health organizations to accelerate progress and advancing the use of digital technologies to save lives through our approach of simplicity, speed, and scale. Position Purpose We are looking for a passionate Applied AI Engineer to join our innovative team, focusing on the exciting field of Large Language Models (LLMs) in the context of Public Health. In this role, you will lead the design, fine-tuning, deployment, and evaluation of AI/ML systems based on pre-trained models (e.g., LLaMA, Mistral, GPT, Phi) that help ease the lives of healthcare workers and clinicians. You will work closely with back-end and mobile engineers to bring cutting-edge AI capabilities to life. The ideal candidate will possess the expertise to leverage existing Large Language Models (LLMs) to train and evaluate models using program-specific clinical data (e.g., patient notes, SMS interactions, training materials or health worker feedback) and deploy within RTSL's digital health tools and global EHRs (e.g., Simple, BP Passport). Additionally, there is a strong likelihood of developing an open-source, locally runnable, adapted LLM to address cost and confidentiality concerns. You'll Be Working At The Intersection Of Cutting-edge AI And Grassroots Public Health. This Is An Opportunity To Shape The Future Of Digital Health Tools That Are Open Source, Impactful, Real-world Solutions For Some Of The Most Underserved Populations Globally. Our Primary Use Cases For LLMs Are Anticipated To Include (not Limited To) Generating patient summaries specifically tailored for healthcare workers. A chatbot for appointment scheduling. Develop a predictive model to enhance and automate existing workflows. Optimized worklists for frontline workers. On-the-job training and ready-reckoner tools for healthcare professionals. Length of Engagement: This is a two-year fixed-term appointment with the possibility of extension based on available funding and mutual interest. Core Responsibilities The ideal candidate will perform duties and responsibilities such as, but not limited to, the following: Research, evaluate, and implement state-of-the-art LLMs. Fine-tune pre-trained models for specific tasks and datasets. Develop and deploy AI applications using Python. Perform data manipulation and analysis using Pandas to prepare data for model training and evaluation. Design and evaluate prompt engineering strategies for optimizing LLM outputs in specific public health contexts. Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows. Stay up to date with the latest advancements in AI, particularly in the LLM space. Apply responsible AI principles, including fairness, privacy, and transparency, especially in clinical and community health settings. Manage and lead the AI pilots/projects at RTSL. Train and upskill other engineers on the team. Qualifications Education Bachelor's or Master's degree in Computer Science, Engineering, Machine Learning or a related field Experience 8 years of software development experience 3-5 years of experience in training and using AI models. Proven track record of using Large Language Models (LLMs) and building Predictive Models to meet user requirements Experience collaborating with multi-disciplinary and cross-functional teams Delivered LLM-based solutions in resource-constrained environments Hands-on experience with pre-trained AI models. Experience working in healthcare or public health settings (strong plus) Contributed to or maintained open-source AI/ML projects (strong plus). Familiarity with MLOps including model serving, performance monitoring, and lifecycle management, particularly in low-bandwidth or edge environments i(s a plus). Skills & Abilities Strong proficiency in Python programming. Strong experience in data manipulation using Pandas, NumPy, and data preprocessing techniques Familiarity with pre-train models Skilled in machine learning frameworks (e.g., TensorFlow, PyTorch). Familiarity with AI Tools (Hugging Face, LangChain, ONNX, etc.) Strong understanding of AI ethics, data privacy, and bias mitigation techniques Excellent analytical and problem-solving skills Ability to communicate complex technical ideas clearly to non-technical stakeholders Ability to prototype and iterate quickly Comfortable working in agile, interdisciplinary teams across geographies Compensation And Benefits The salary for this role is competitive and set according to national labor rates for the international NGO sector in India. The exact offer will be determined by various factors, such as the candidate’s location, skills and experience relative to the requirements of the role. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

We are looking for a passionate Applied AI Engineer to join our innovative team, focusing on the exciting field of Large Language Models (LLMs) in the context of Public Health . In this role, y ou will lead the design, fine-tuning, deployment, and evaluation of AI/ML systems based on pre-trained models (e.g., LLaMA, Mistral, GPT, Phi) that help ease the lives of healthcare workers and clinicians. You will work closely with back-end and mobile engineers to bring cutting-edge AI capabilities to life. The ideal candidate will possess the expertise to leverage existing Large Language Models (LLMs) to train and evaluate models using program-specific clinical data (e.g., patient notes, SMS interactions, training materials or health worker feedback) and deploy within RTSLs digital health tools and global EHRs (e.g., Simple, BP Passport). Additionally, there is a strong likelihood of developing an open-source, locally runnable, adapted LLM to address cost and confidentiality concerns. Youll be working at the intersection of cutting-edge AI and grassroots public health. This is an opportunity to shape the future of digital health tools that are open source, impactful, real-world solutions for some of the most underserved populations globally. Our primary use cases for LLMs are anticipated to include (not limited to): Generating patient summaries specifically tailored for healthcare workers. A chatbot for appointment scheduling. Develop a predictive model to enhance and automate existing workflows. Optimized worklists for frontline workers. On-the-job training and ready-reckoner tools for healthcare professionals. Length of Engagement: This is a two-year fixed-term appointment with the possibility of extension based on available funding and mutual interest. Core Responsibilities The ideal candidate will perform duties and responsibilities such as, but not limited to, the following: Research, evaluate, and implement state-of-the-art LLMs. Fine-tune pre-trained models for specific tasks and datasets. Develop and deploy AI applications using Python. Perform data manipulation and analysis using Pandas to prepare data for model training and evaluation. Design and evaluate prompt engineering strategies for optimizing LLM outputs in specific public health contexts. Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows. Stay up to date with the latest advancements in AI, particularly in the LLM space. Apply responsible AI principles, including fairness, privacy, and transparency, especially in clinical and community health settings. Manage and lead the AI pilots/projects at RTSL. Train and upskill other engineers on the team. Qualifications Education Bachelors or Masters degree in Computer Science, Engineering, Machine Learning or a related field Experience 8 years of software development experience 3-5 years of experience in training and using AI models. Proven track record of using Large Language Models (LLMs) and building Predictive Models to meet user requirements Experience collaborating with multi-disciplinary and cross-functional team s Delivered LLM-based solutions in resource-constrained environments Hands-on experience with pre-trained AI models. Experience working in healthcare or public health settings (strong plus ) Contributed to or maintained open-source AI/ML projects (strong plus ) . Familiarity with MLOps including model serving, performance monitoring, and lifecycle management, particularly in low-bandwidth or edge environments i ( s a plus ) . Skills & A bilities Strong proficiency in Python programming. Strong experience in data manipulation using Pandas, NumPy, and data preprocessing techniques Familiarity with pre-train models Skilled in machine learning frameworks (e.g., TensorFlow, PyTorch). Familiarity with AI Tools (Hugging Face, LangChain, ONNX, etc.) Strong understanding of AI ethics, data privacy, and bias mitigation techniques Excellent analytical and problem-solving skills Ability to communicate complex technical ideas clearly to non-technical stakeholders Ability to prototype and iterate quickly Comfortable working in agile, interdisciplinary teams across geographies In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Resolve to Save Lives Services Private Limited in India provides technical support and advisory services to strengthen healthcare systems, with a focus on improving cardiovascular health. RTSL Services PL aims to (1) deliver safe, inexpensive, evidence-based, high-impact solutions for hypertension control that can be effectively implemented in the existing primary health care system in India and (2) reduce sodium intake through a range of strategies. RTSL has collaborated with the Indian Hypertension Control Initiative (IHCI), WHO-India, and the Public Health Foundation of India to provide broad-based technical assistance and support across different program areas. The goals of the RTSL-supported cardiovascular health project are to (1) improve hypertension screening and control at the primary health care level in India, (2) create and implement a national salt and excess sugar reduction strategic plan, (3) support the elimination of harmful artificial trans fats in the food supply, and (4) improve knowledge, attitudes and behaviours related to the harmful effects of a high-salt diet and promote the benefits of reducing salt intake in the community. Position Purpose The Operations Associate will support the general operations and finance functions of RTSL’s India Office. The Operations Associate will report to the Senior Operations Manager and assist with overall office administration including facilitation of travel and logistics for programs, and calendar management for the Senior Vice President. They will also take direction from the Finance Manager for assisting with routine administrative tasks related to finance, maintaining organized physical and electronic filing systems, and assisting with transaction processing, as needed. The Operations Associate will be required to work and collaborate with program staff, government entities, non-governmental partners, and other stakeholders. Core Duties And Responsibilities The responsibilities include but are not limited to: Operations Procurement, Logistics and Contract Management Procure and maintain office equipment and supplies, ensuring items are functioning and available when needed Support the preparation of supplier contracts and agreements to ensure the appropriate scope of service and budgets are included, RTSL and local compliance requirements have been met, and contracts are accurate and complete with appropriate internal approvals before contract signature Travel Management and Staff Safety Support and coordinate travel and transport services including hotel and flight bookings for RTSL staff Serve as an alternate point of contact for the travel management company Support travel-related problem-solving between travel agent and traveler as required Facilitate transportation and accommodation services for travelling staff and visitors (book cars, hotels, and flights upon approval) and ensure timely payment to the transportation service providers Workspace, Workshop and Event Management Visit RTSL India office as and when required to check and handle mail and other activities Provide support in all aspects of event and workshop coordination including booking venues, preparing materials, organizing supplies, coordinating catering, etc. Support Senior Operations Manager in planning and implementing team convenings Provide additional administrative support to staff as directed by the Senior Operations Manager Compliance and Legal Prepare necessary operations-related internal trackers as required Collect and collate monthly, quarterly, and annual data from a variety of sources as directed by the Senior Operations Manager Human Resources Support management to prepare onboarding procedures to welcome new hires and ensure an efficient and compliant process for departing staff Finance Operations Support Assist in organizing and maintaining financial records (both physical and digital) Ensure that all invoices, receipts, contracts, and reports are properly filed Support with the preparation and management of audit files Maintain staff travel and vendor invoice data into respective trackers (spreadsheets) for monitoring and cross-referencing Coordinate with vendors regarding invoice submissions and payment clarifications Track pending payments and follow up on outstanding invoices Support the creation of purchase requisitions, purchase orders, contracts, and related approval workflows Help to ensure compliance with financial policies during the procurement process Calendar Management for Senior Vice President Create, manage and maintain the calendar, including a range of internal and external meetings, and travel in a highly dynamic environment requiring frequent re-prioritization and shifting appointments Provide excellent verbal and written customer service to a range of stakeholders for the scheduling of meetings and events Education Required Qualifications: Bachelor’s degree or equivalent in relevant field Experience Minimum three (3) years of overall experience in a similar role Skills & Abilities Strong attention to detail and commitment to accuracy and strict adherence to organizational policies and procedures Highly organized and efficient with the ability to take initiative, prioritize and follow through on tasks Ability to remain calm under pressure Strong ability to multitask and work in a fast-paced environment Good written and verbal communication skills Exceptional customer service orientation, problem solving skills, and responsiveness Personal qualities of integrity, discretion, adaptability, and dedication to the mission of Resolve to Save Lives Collaborative, dedicated team player with excellent interpersonal, organizational and coordination skills Computer skills: Experienced in Excel, Word, PowerPoint, and Outlook Other Ability to work across cultures, time zones and flexibility that may be required within a global organization Application Instructions Candidates interested in this position should submit a cover letter with their application. In addition to a competitive salary, Resolve to Save Lives offers excellent benefits. While the position is largely remote (work from home), there is a preference for the Operations Associate to be based in Delhi/NCR to be available for occasional in-person meetings and tending to office needs. RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. One of our talent team members will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Position Purpose The goal of the global and RTSL India program is to prevent premature mortality from stroke and heart attack by improving blood pressure control to at least 50% at the community level. The Technical Director at RTSL India provides strategic, technical, and operational leadership to the organization’s growing cardiovascular health (CVH) portfolio to achieve this goal. Reporting to the Executive Director, the Technical Director is responsible for advancing the implementation and scale-up of India’s national hypertension and diabetes control program, leading RTSL’s support to the Government of India and subnational health systems, and spearheading thought leadership, innovation, and private-sector engagement. This position demands strong technical leadership, relationship-building with national and state-level stakeholders, and effective management of a multidisciplinary technical team. It also requires the ability to synthesize learnings from implementation to influence national policy and adapt emerging global CVH strategies to the Indian context. Core Duties And Responsibilities Technical and Strategic Program Leadership Provide strategic and technical leadership to guide the design, implementation, and national scale-up of CVH programming, with a focus on hypertension and diabetes management across public and private health systems. Apply a forward-looking, innovation-driven approach, incorporating combination pills, updated treatment regimens, and digital adherence tools to improve blood pressure control. Provide technical oversight for all hypertension programming and advocacy efforts, including review and refinement of technical content and communication products developed by RTSL India and partners. Team Management and Talent Development Lead and manage a high-performing technical team, providing oversight for program development, data analysis, policy briefs, and supply chain planning. Promote a culture of collaboration, feedback, and professional growth within the team. Oversee recruitment, performance management, and succession planning for technical roles. Provide strategic guidance to the Communications Manager and Strategic Partnerships Advisor in developing high-quality knowledge products, donor proposals, and reporting deliverables. Government & Stakeholder Engagement Serve as the primary technical liaison to MOHFW, state NCD cells, WHO India, ICMR, and other key stakeholders. Navigate complex institutional landscapes using strong relationship-building and influencing skills. Represent RTSL India in national and international forums, donor meetings, and technical working groups. Implementation Oversight and Program Learning Support partners and government counterparts to ensure quality implementation of the 5-pillar hypertension control strategy. Conduct regular field visits for supervision, mentoring, and real-time performance feedback. Address operational bottlenecks through timely, solution-oriented course correction. Innovation, Evidence Generation & Thought Leadership Foster a learning culture across RTSL and its partners, driving operations research and cross-state knowledge sharing. Document and disseminate successful models and innovations through global platforms and publications. Collaborate with RTSL’s global CVH team to adapt and contextualize emerging strategies and share India’s experiences globally. Program Management & Resource Alignment Ensure strong alignment between technical priorities, donor expectations, and RTSL India’s strategic direction. Provide inputs for grant proposals, budgets, donor reports, and strategic reviews. Participate in senior management decision-making to guide institutional growth and performance. Qualifications Education Medical degree (e.g., MBBS or MD) – required. MPH or related degree in public health, epidemiology, or management – strongly preferred. Experience At least 15 years of progressive experience in public health program design, implementation, and leadership. Proven experience managing government partnerships, multisectoral programs, and national-level public health efforts. Technical expertise in hypertension and cardiovascular disease control preferred; experience in NCDs, health systems, or strategic purchasing also relevant. Skills & Attributes Strong technical, analytical, and strategic planning skills. Excellent leadership, people management, and team-building skills. High emotional intelligence and ability to work across diverse settings. Exceptional communication skills – written and verbal. Ability to manage multiple priorities under pressure. Other Willingness to travel up to 20% within India and occasionally internationally. Language: Fluent in English and Hindi; knowledge of other regional languages preferred. Application Instructions Candidates interested in this position should submit a cover letter with their application. Compensation And Benefits Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success. The salary for this role is competitive and set according to national labor rates for the international NGO sector in India. The exact offer will be determined by various factors, such as the candidate's skills and experience relative to the requirements of the role. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. One of our talent team members will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Digital Team at RTSL is implementing or helping to implement cutting-edge digital tools such as the Simple app, DHIS2 and Africa Covid Dashboard. We work with national and regional health organizations to accelerate progress and advance the use of digital technologies to save lives through our approach of simplicity, speed, and scale. Position Summary The Hypertension Team at RTSL works with 38 countries with the goal of improving National Hypertension Control programs. Good information systems are a cornerstone of the HEARTS package advocated by RTSL for improving hypertension control programs. To enable the institution of good information systems, RTSL has a strong design, product, and engineering team that builds products enabling better hypertension control. The Senior Manager, Digital Health Partnerships & Implementation, will be part of RTSL's CVH Digital Unit, serving as the bridge between external stakeholders and internal teams to establish effective digital health systems. This position involves engaging with country leadership (Government and Partners), managing digital health projects, informing RTSL’s digital strategy, and assisting in communicating RTSL’s approach to utilizing effective digital tools in health. This is a full-time role, reporting to the Lead – Digital Health Partnerships & Implementation. A successful candidate will bring strong project management, communication and partnership skills. They must have experience in working with Government stakeholders on digital projects and have the capacity to facilitate multi-stakeholder projects. Length of Engagement This position is open to candidates based in India (preferably Delhi or Bangalore). This is a two-year fixed-term position with the possibility of extension based on funding and mutual interest. Core Responsibilities Project and Partnership Management Identify a key set of partners and stakeholders in technology, health, advocacy and government spheres to forward RTSL’s goals in Hypertension Management. Work with appropriate technical partners and governments to advocate for appropriate frameworks for development and introduction of digital tools. Plan and align objectives with RTSL’s internal team for identified and scoped projects. Organise multi-stakeholder meetings and create project plans for the improvement and implementation of digital health tools. Support user research projects to determine proof of concepts and map pathways to scale successful proof of concept initiatives. Ensure all stakeholders are kept up to date with the progress of global projects. Build networks and promote collaboration opportunities between external partners and internal teams. Landscape Assessments and New Initiatives Develop a clear understanding of specific ecosystem constraints and opportunities in countries where RTSL is working to improve hypertension management. Collaborate with RTSL teams and external partners to conduct landscape and maturity assessments on the digital health ecosystem and individual platforms and tools. Identify and document priority challenges and use cases across different countries where digital interventions can support public health goals most effectively. Communications Determine, consolidate, and communicate RTSL’s approach on digital health to collaborate with external partners. Assist in documenting and sharing findings, best practices, and lessons learned across countries regarding digital interventions for the hypertension control program. Develop and contextualise existing documentation and materials for reference to country-specific stakeholders. Qualifications Education and Experience Bachelor's degree in a relevant field with 8-10 years of experience working in Digital Health or Health Technology (consulting/sales/presales/partnerships/client-facing roles), with a focus on scoping assessments, partnership development, and new project setup. Master's degree in business administration or health economics preferred Demonstrated experience working and communicating with government officials, technical partners and/or multilateral organisations on digital projects Experience in working with Ministries/ Departments of Health on digital projects Proven track record in project management, including planning, execution, monitoring, and reporting on digital projects Skills And Abilities Exceptional communication skills across professional and cultural backgrounds Ability to communicate technical concepts to non-technical stakeholders Experience in measuring the performance of projects and project teams Experience working remotely with a decentralized team Ability to travel approximately 30% of the year Knowledge of global health programs and priorities and/or public health campaigns Knowledge of common global health software tools and digital global goods (e.g., DHIS2, OpenSRP) Preferred Skills Prior experience in consulting organizations working on digital tools or digital strategy would be beneficial for this role Global, multi-country experience is a plus Compensation And Benefits Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success. The salary for this role is competitive and set according to national labor rates for the NGO sector in India. The exact offer will be determined by various factors, such as the candidate’s skills and experience relative to the requirements of the role. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Digital Team at RTSL is implementing or helping to implement cutting-edge digital tools such as the Simple app, DHIS2 and Africa Covid Dashboard. We work with national and regional health organizations to accelerate progress and advancing the use of digital technologies to save lives through our approach of simplicity, speed, and scale. Position Summary The primary purpose of this consultancy is to provide technical expertise to ensure the reliability and performance of our production systems. You will assess and simplify our current infrastructure, implementing and maintaining efficient, scalable solutions. A key part of this position will be to train and mentor the engineering team, to support the adoption of best practices and knowledge sharing. Additionally, you will be responsible for tackling the existing backlog of tasks and suggesting long-term improvements to streamline our operations. Duration and Location This is a 12-month part-time or a 6-month full-time contract This position is open to candidates based in India Core Tasks and Activities The DevOps Consultant shall provide IT/DevOps services. The services may include, but are not limited to: Production Support Kubernetes / ArgoCD Review Kubernetes clusters and pipelines, then provide a written audit report with recommended actions Disentangle our Kubernetes/ArgoCD pipelines and our CI/CD pipelines into clear, independent pipelines Monitoring Implement proper Prometheus federation across the different systems we're managing Costs Suggest cost optimization on our different AWS accounts. Rationalize the online services we are using SSO Implement SSO for all the online services we are using Implement SSO for all the software we are using Federate CVH team SSO with RTSL SSO Document all DevOps processes for internal use. Train the Backend Engineering team so they can fully maintain the environment Contract Deliverables Initial deliverables, to be produced during the early phase of the engagement Comprehensive document describing the Initial assessment of the situation, including Cost analysis (with recommendations to reduce/control the costs) Authentication Providers audit Vulnerabilities and points of failure, with recommendations on how to render the infrastructure more resilient Plan for the proper implementation of Prometheus federation to be validated with the manager Plan outlining areas for cost reductions Final deliverables, to be produced after each task completion AWS Cost reduction report, and tools to monitor costs efficiently Single unified Grafana/Prometheus instance with relevant alerts Unified SSO for all services we use All the tools we're using should be tied to one single Identity provider, either by integrating them with our SSO or by changing to an SSO SSO-compliant alternative Comprehensive set of documentation covering all DevOps procedures and good practices. Contract Management The Independent Contractor will submit all deliverables to the Senior Engineering Manager, who will oversee this contract and monitor progress toward the deliverables. Qualifications Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field Experience 5+ years of software development experience with at least 3-4 years of experience in DevOps Proven track record of maintaining and supporting production environments Experience collaborating with multi-disciplinary and cross-functional teams Skills & Abilities Strong proficiency in Kubernetes Strong experience with AWS Knowledge of Prometheus and Grafana Experience with cost-benefit analysis and ability to translate findings into actionable recommendations Ability to train and mentor technical teams Strong communication skills with the ability to produce clear documentation of procedures and best practices Application Process Interested candidates should submit their CV and a cover letter detailing their suitability for the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world's deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we've worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Cardiovascular Health (CVH) unit at RTSL provides technical assistance in developing cardiovascular disease prevention programs to help countries improve their people's heart health. Working with our partners to improve the control of high blood pressure, reduce salt intake, and eliminate transfat from the global food supply, the CVH team has helped save countless lives from cardiovascular disease. Position Summary Resolve to Save Lives is seeking a Data Analyst, Research and Clinical Quality Improvement Consultant to support our Cardiovascular Health (CVH) team. The Data Analyst Consultant will support Resolve to Save Lives in completing research and quality improvement initiatives aimed at advancing the organization's CVH initiative, with a focus on evaluating clinical interventions to control hypertension, dyslipidemia, and diabetes in focus countries. Duration and Location The Data Analyst, Research and Clinical Quality Improvement Consultant position is a 12-month consultancy open to candidates based in India. Core Tasks and Activities The Data Analyst Consultant will collaborate with the Chief of Cardiovascular Health Research and Chief Medical Officer for Performance Improvement to support the completion of research and quality improvement projects led by Resolve to Save Lives staff or external research partners. The Consultant will also collaborate with the Resolve to Save Lives Technology Team and abide by the Team's technical data integrity standards and practices. They will ensure compliance with research ethics best practices as defined by the Resolve to Save Lives Research Committee. Contract Deliverables Extract de-identified data from clinical databases (e.g., Simple app, DHIS2 individual patient data) Clean and prepare datasets Develop statistical analysis plans for projects Conduct statistical analyses Develop measurement frameworks and generate reports for improving program quality Produce analysis outputs such as tables, figures, dashboards, etc. Participate in the drafting of research articles, reports, and other communications Monitor data integrity and privacy protection Provide data analysis support and training to external partners Contract Management The Independent Contractor will submit all deliverables to the Chief of Hypertension Control Science Program, who will manage this contract and monitor progress toward the deliverables. Qualifications Education: Master's degree or higher in biostatistics, data science, or equivalent discipline Experience At least five years of work experience performing data analysis for health or health care organizations Track record of completed and published research products in the health field Skills & Abilities Proven research and analytical skills; demonstrated experience in advanced data management Independent proficiency with SQL programming and data management Independent proficiency with statistical programming and data management (R Studio or equivalent) Proficiency with artificial intelligence tools for data generation, query design, and advanced data analysis (eg, prompt engineering and query optimization using LLMs) Experience with data visualization tools (e.g., Power BI, Tableau, Metabase) Demonstrated ability to work quickly under pressure and deliver against tight deadlines whilst maintaining high quality of work Well-developed interpersonal skills Flexible, collaborative work style, yet capable of working independently Strong analytical thinking and problem-solving abilities. Excellent written and verbal communication skills with the ability to communicate technical information to non-technical stakeholders Other Human subjects research ethics training Willingness to engage with stakeholders across time zones Preferred Qualifications Experience in or understanding of non-communicable disease epidemiology and clinical management Global health research experience; experience with conducting research focused on diverse geographical contexts Application Process Interested candidates should submit their CV and a cover letter detailing their suitability for the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Digital Team at RTSL is implementing or helping to implement cutting-edge digital tools such as the Simple app, DHIS2 and Africa Covid Dashboard. We work with national and regional health organizations to accelerate progress and advancing the use of digital technologies to save lives through our approach of simplicity, speed, and scale. Position Purpose We are looking for a passionate Applied AI/LLM Engineer to join our innovative team, focusing on the exciting field of Large Language Models (LLMs) in the context of Public Health. In this role, you will lead the design, fine-tuning, deployment, and evaluation of AI/ML systems based on pre-trained models (e.g., LLaMA, Mistral, GPT, Phi) that help ease the lives of healthcare workers and clinicians. You will work closely with back-end and mobile engineers to bring cutting-edge AI capabilities to life. The ideal candidate will possess the expertise to leverage existing Large Language Models (LLMs) to train and evaluate models using program-specific clinical data (e.g., patient notes, SMS interactions, training materials or health worker feedback) and deploy within RTSL's digital health tools and global EHRs (e.g., Simple, BP Passport). Additionally, there is a strong likelihood of developing an open-source, locally runnable, adapted LLM to address cost and confidentiality concerns. You'll Be Working At The Intersection Of Cutting-edge AI And Grassroots Public Health. This Is An Opportunity To Shape The Future Of Digital Health Tools That Are Open Source, Impactful, Real-world Solutions For Some Of The Most Underserved Populations Globally. Our Primary Use Cases For LLMs Are Anticipated To Include (not Limited To) Generating patient summaries specifically tailored for healthcare workers. A chatbot for appointment scheduling. Develop a predictive model to enhance and automate existing workflows. Optimized worklists for frontline workers. On-the-job training and ready-reckoner tools for healthcare professionals. Length of Engagement: This is a two-year fixed-term appointment with the possibility of extension based on available funding and mutual interest. Core Responsibilities The ideal candidate will perform duties and responsibilities such as, but not limited to, the following: Research, evaluate, and implement state-of-the-art LLMs. Fine-tune pre-trained models for specific tasks and datasets. Develop and deploy AI applications using Python. Perform data manipulation and analysis using Pandas to prepare data for model training and evaluation. Design and evaluate prompt engineering strategies for optimizing LLM outputs in specific public health contexts. Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows. Stay up to date with the latest advancements in AI, particularly in the LLM space. Apply responsible AI principles, including fairness, privacy, and transparency, especially in clinical and community health settings. Manage and lead the AI pilots/projects at RTSL. Train and upskill other engineers on the team. Qualifications Education Bachelor's or Master's degree in Computer Science, Engineering, Machine Learning or a related field Experience 5+ years of experience in training and using AI models 3+ years of experience using Large Language Models (LLMs) and building Predictive Models to meet user requirements Experience in developing and deploying AI applications Experience collaborating with multi-disciplinary and cross-functional teams Delivered LLM-based solutions in resource-constrained environments Hands-on experience with pre-trained AI models. Skills & Abilities Strong proficiency in Python programming Strong experience in data manipulation using Pandas, NumPy, and data preprocessing techniques Familiarity with pre-train models Skilled in machine learning frameworks (e.g., TensorFlow, PyTorch) Familiarity with AI Tools (Hugging Face, LangChain, ONNX, etc.) Strong understanding of AI ethics, data privacy, and bias mitigation techniques Excellent analytical and problem-solving skills Ability to communicate complex technical ideas clearly to non-technical stakeholders Ability to prototype and iterate quickly Comfortable working in agile, interdisciplinary teams across geographies Preferred Skills Experience working in healthcare or public health settings Contributed to or maintained open-source AI/ML projects Familiarity with MLOps, including model serving, performance monitoring, and lifecycle management, particularly in low-bandwidth or edge environments Compensation And Benefits The salary for this role is competitive and set according to national labor rates for the NGO sector in India. The exact offer will be determined by various factors, such as the candidate’s skills and experience relative to the requirements of the role. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Cardiovascular Health (CVH) unit at RTSL provides technical assistance in developing cardiovascular disease prevention programs to help countries improve their people's heart health. Working with our partners to improve the control of high blood pressure, reduce salt intake, and eliminate transfat from the global food supply, the CVH team has helped save countless lives from cardiovascular disease. Position Summary Resolve to Save Lives is seeking a Data Analyst, Research and Clinical Quality Improvement Consultant to support our Cardiovascular Health (CVH) team. The Data Analyst Consultant will support Resolve to Save Lives in completing research and quality improvement initiatives aimed at advancing the organization's CVH initiative, with a focus on evaluating clinical interventions to control hypertension, dyslipidemia, and diabetes in focus countries. Duration and Location The Data Analyst, Research and Clinical Quality Improvement Consultant position is a 12-month consultancy open to candidates based in India. Core Tasks and Activities The Data Analyst Consultant will collaborate with the Chief of Cardiovascular Health Research and Chief Medical Officer for Performance Improvement to support the completion of research and quality improvement projects led by Resolve to Save Lives staff or external research partners. The Consultant will also collaborate with the Resolve to Save Lives Technology Team and abide by the Team's technical data integrity standards and practices. They will ensure compliance with research ethics best practices as defined by the Resolve to Save Lives Research Committee. Contract Deliverables Extract de-identified data from clinical databases (e.g., Simple app, DHIS2 individual patient data) Clean and prepare datasets Develop statistical analysis plans for projects Conduct statistical analyses Develop measurement frameworks and generate reports for improving program quality Produce analysis outputs such as tables, figures, dashboards, etc. Participate in the drafting of research articles, reports, and other communications Monitor data integrity and privacy protection Provide data analysis support and training to external partners Contract Management The Independent Contractor will submit all deliverables to the Chief of Hypertension Control Science Program, who will manage this contract and monitor progress toward the deliverables. Qualifications Education: Master's degree or higher in biostatistics, data science, or equivalent discipline Experience At least five years of work experience performing data analysis for health or health care organizations Track record of completed and published research products in the health field Skills & Abilities Proven research and analytical skills; demonstrated experience in advanced data management Independent proficiency with SQL programming and data management Independent proficiency with statistical programming and data management (R Studio or equivalent) Proficiency with artificial intelligence tools for data generation, query design, and advanced data analysis (eg, prompt engineering and query optimization using LLMs) Experience with data visualization tools (e.g., Power BI, Tableau, Metabase) Demonstrated ability to work quickly under pressure and deliver against tight deadlines whilst maintaining high quality of work Well-developed interpersonal skills Flexible, collaborative work style, yet capable of working independently Strong analytical thinking and problem-solving abilities. Excellent written and verbal communication skills with the ability to communicate technical information to non-technical stakeholders Other Human subjects research ethics training Willingness to engage with stakeholders across time zones Preferred Qualifications Experience in or understanding of non-communicable disease epidemiology and clinical management Global health research experience; experience with conducting research focused on diverse geographical contexts Application Process Interested candidates should submit their CV and a cover letter detailing their suitability for the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.