RENO DEVELOPERS

Full job description Job Description: The candidate will attend each complains of the Clients over phone /through toll Free line in 2 languages, English and in regional languages. The Candidate will listen all the queries related with Leads and list all complains in excel sheet only. Co-ordination with the Client and quarry resolving team. Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Conducting Quality assurance surveys with clients and proving feedbacks to the backend team. Grading the different type of clients to look upon best service to be provided. Possessing excellent knowledge to enhance clients support. Keep front desk clean, tidy and supplied with all the necessary supplies Greet, communicate with and welcome guests Answer all the customers' questions and address their complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages and send them to appropriate destination Prepare and manage outgoing mail Check, sort and forward emails Maintaining a pleasant working environment for your team and at the same time looking after the reception as to dispatch the daily correspondence, allow and greet the visitors. Eligibility : The candidate will be female. Bachelor’s degree is required in any field. Excellent interpersonal, oral and written communication skill. Knowledge of CRE systems. Knowledge of mediation and conflict resolution techniques is preferable. Computer skills on Microsoft office is required. Will be soft-spoken but will be excellent on explaining the solutions to the customers making a strong happy customer list . 1 year exp in CRE cum Receptionist Job Types: Regular / Permanent, Full-time Salary: ₹10,000.00 - ₹15,000.00 per month Job Type: Full-time URGENT JOINING REQUIRED Salary: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) CRE CUM RECEPTIONIST: 1 year (Preferred) Language: English (Preferred) Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person