Regional Trainer

About Us:

Wakefit is a dynamic and innovative home solutions leader, committed to delivering exceptional products and services to our customers. As a part of our commitment to excellence, we are seeking a qualified and experienced Retail Sales Trainer to join our team and play a crucial role in developing the skills and knowledge of our sales force.

Job Overview:

As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT), and post-training performance evaluation based on the KPIs.

Responsibilities:

• Training Program Development:

  Collaborate with stakeholders to understand the specific needs and objectives of the training program. Contribute in designing and developing training materials, modules, and assessments. Ensure the training program aligns with the organization's goals and sales strategies.

• Hiring and Onboarding:

  Participate in the hiring process to identify and select suitable candidates for retail sales roles. Facilitate the onboarding process for new hires, ensuring a smooth transition into the training program.

• Training Delivery:

  Travel across the territory stores constantly to deliver the training. Training delivery, pre and post assessments including toll gate assessments and certifications. Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques. Utilize various training methods to accommodate different learning styles. Implement assessments and certification processes to evaluate trainee performance. Manage KPIs and deliver the targets. Improve the skills of low performing employees. Frequent travelling across the region to retail stores for face to face training delivery. OJT and

• Performance Management:

  Support on-the-job training for sales executives post-certification. Monitor and evaluate the performance of sales executives, providing constructive feedback and support. Collaborate with central teams to implement continuous improvement strategies