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Regional service Coach

Sewells Group

3 - 7 years

Noida Navi mumbai Jaipur

Posted:4 days ago

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Job Description

  • Visit dealerships and support service teams in their daily operations.
  • Train and guide service advisors, technicians, and service managers on best practices.
  • Help dealerships improve customer satisfaction and service quality.
  • Monitor dealership performance and suggest improvements where needed.
  • Conduct regular audits to ensure service processes are being followed correctly.
  • Identify problems in service operations and provide solutions.
  • Track key performance indicators (KPIs) and prepare reports.
  • Support implementation of new service processes and company initiatives.
  • Coordinate with dealership teams to improve efficiency and productivity.
  • Ensure proper use of service systems and maintain accurate records.
  • Provide coaching and continuous development for dealership staff.
  • Travel to different dealership locations within the assigned region.

Skills Required

Improvement Dealing Coaching Management Auditing Handling Dealer handling Process improvement

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