Receptionist cum Caller

Job Overview

We are looking for a polite, confident, and well-organized Receptionist Cum Caller to manage front-desk activities, handle incoming and outgoing calls, respond to enquiries, and assist with daily office operations.

Key Responsibilities

• Welcome and attend to walk-in students, clients, and visitors professionally.
• Handle incoming and outgoing calls and transfer calls to the concerned departments.
• - Make follow-up calls to potential clients and handle their enquiries professionally.
• Respond to enquiries received through phone calls, WhatsApp, and other online platforms.
• Share basic information about the company's services, and visa-related processes.
• Schedule appointments and coordinate meetings with counsellors and other team members.
• Maintain enquiry records, call logs, and daily reports.
• Assist with data entry, documentation, and other administrative tasks.
• Maintain a professional and welcoming reception area.

Required Skills

• Good communication and telephone-handling skills.
• Basic knowledge of MS Office, Excel, ChatGPT and WhatsApp.
• Polite, professional, and friendly behaviour.
• Good follow-up and coordination skills.
• Ability to handle multiple tasks efficiently.
• Basic English and Hindi communication skills.

Eligibility

• Minimum qualification: Graduate.
• Freshers are welcome to apply.
• Candidates with receptionist, telecalling, customer service, or front-office experience will be preferred.

How to Apply: Interested candidates can share their updated resume at 8053849168.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person