Receptionist

CREATE Fertility is a specialist fertility clinic focused on delivering high-quality, patient-centered reproductive healthcare. The clinic combines medical expertise with advanced technology to provide a range of fertility treatments and personalized care plans. Team members work in a professional, supportive environment where patient experience, safety, and confidentiality are priorities. CREATE Fertility values collaboration, clear communication, and compassionate service throughout every stage of the patient journey.

Role Description This is a full-time, on-site Receptionist role based at CREATE Fertility’s clinic in Bengaluru. The Receptionist will be the first point of contact for patients and visitors, greeting them professionally, managing check-ins and check-outs, and directing them to the appropriate staff or department. Day-to-day responsibilities include answering and routing phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining an organized reception area. The role also involves handling basic clerical duties such as managing patient files, processing forms, updating records, and coordinating with clinical and administrative teams to support smooth clinic operations. The Receptionist is expected to provide courteous, efficient service while maintaining confidentiality and upholding clinic policies.

Qualifications

Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, appointments, and documentation accurately.

Candidates should possess excellent Communication and Customer Service skills to interact professionally with patients, visitors, and staff.

Candidates should possess solid Phone Etiquette skills to handle calls, inquiries, and follow-ups in a polite and efficient manner.

Candidates should possess basic computer literacy, including use of email, scheduling software, and office applications.

Prior experience in a healthcare or clinic setting is beneficial, along with familiarity with patient confidentiality and data protection standards.

A high school diploma or equivalent is required; additional training in office administration or healthcare support is an advantage.

Candidates should possess strong organizational skills, attention to detail, and the ability to work in a busy, patient-facing environment.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person