RCU Manager - NBFC Client

RCU Manager - NBFC Client

We are seeking a highly motivated and experienced RCU (Risk Containment Unit) Manager to join our Client at Gurugram who are a Non-Banking Financial Company (NBFC).

The RCU Manager will be responsible for leading and managing the fraud prevention and risk mitigation efforts across the lending portfolio.

This role requires a strong understanding of financial products, fraud detection techniques, and regulatory compliance within the NBFC sector.

The ideal candidate will have a proven track record in building and managing effective RCU teams and strategies.

Key Responsibilities:

• Develop, implement, and continuously refine robust risk containment strategies and policies to minimize fraud losses.
• Lead, mentor, and manage a team of RCU executives and field investigators, ensuring high performance and adherence to established protocols.
• Oversee the pre-disbursement verification processes for loan applications, including document verification, field investigations, and customer background checks.
• Conduct thorough post-disbursement fraud investigations, identifying suspicious activities, gathering evidence, and recommending appropriate actions.
• Analyze fraud trends, patterns, and emerging risks to proactively develop countermeasures and enhance existing controls.
• Collaborate closely with credit, operations, collections, legal, and product teams to integrate fraud prevention measures across the entire loan lifecycle.
• Ensure strict compliance with all internal policies, regulatory guidelines, and legal requirements related to fraud management and data protection.
• Prepare and present detailed reports on RCU activities, fraud losses, recovery efforts, and team performance to senior management.
• Implement and leverage technology solutions for enhanced fraud detection, data analytics, and case management.
• Provide training and guidance to internal stakeholders on fraud awareness and prevention best practices.
• Manage external vendor relationships related to investigation services and verification processes.