RCM Team Lead (9+ yrs)

Hiring for Team Leader (9+yrs)(Night)

Team Leader

Key Responsibilities:

Team Management & Leadership

• Supervise and motivate

  the Specialist team to meet and exceed daily operational objectives and metrics.

• Train and onboard

  new hires on adapt protocols, CRM software, and compliance standards.

• Conduct performance evaluations

  , monitor key performance indicators (KPIs), and provide constructive coaching.

• Manage scheduling and resource allocation

  to maintain smooth workflow operations during peak hours.

Key Skills & Competencies

• Deep expertise across

  both Voice and Nonvoice

• Strong understanding of Medicare, Medicaid, and Commercial payer rules.
• Proven experience managing largescale operations

  (40 to 80 plus FTEs

  preferred).
• Excellent client engagement, stakeholder management, and executive communication skills.
• Track record in process improvement, automation, and operational transformation.
• Strategic mindset with strong decisionmaking and people leadership capabilities.

Qualifications

• Graduate / Postgraduate in any discipline.
• 8+ years of overall US healthcare RCM operations experience.

Why Join Prochant

• Leadership role in a fastgrowing US healthcare RCM organization.
• Opportunity to own and shape endtoend RCM strategy at scale.
• Exposure to technologyled transformation and automation.
• Collaborative culture with strong focus on leadership impact and career growth.

Harini P

8870459635 or harinip@prochant.com