We are seeking a skilled API Optimization Manager to join our commercial team. This role is critical in ensuring our API solutions' seamless integration and optimal performance for our partners. The ideal candidate will possess strong analytical skills, technical expertise, and the ability to foster strong relationships with both internal teams and external clients. Job Responsibilities API Optimization: Leverage a data-driven approach to analyse and monitor API performance. Identify areas of improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks' overall strategic objectives Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence Partner Training: Conduct API workshops and training sessions to educate partners on how to maximize the value they get from our APIs Requirements Relevant experience: Ideally, 2-5 years experience in the travel industry, review and monitoring of the technical performance of the API connections. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the commercial team to manage technical problem; analysis of technical performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making International mindset: Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence; Language knowledge: Fluent in Mandarin or Hindi and English. Other languages as a plus Benefits Flexible schedules and opportunity to work remotely Ambitious and supportive team who love what they do, appreciate each other, and grow together Internal programs for adaptation and training, development of soft skills, and leadership abilities Partial compensation for participating in external training and conferences Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world Corporate prices on hotels and travel services MyTime Day Off - an extra non-working day without loss of compensation Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Sales Manager, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base. This is a remote vacancy open to candidates residing in Mumbai, Pune India . Requirements Actively promote our international project in assigned territory; Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory; Sign-up new partners and provide them with extended training of our system; Initiate an API deals with the potential and existing partners; Build and maintain a strong, long-lasting relationship with new partners; Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup; Account clients until the first purchase is made; Control of compliance with commercial conditions by partners including the payment flow; Provide market & competitive environment analysis; Provide comprehensive reporting Key Qualifications Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies; Language knowledge. Fluent in English and Hindi, other languages as a plus; Competence in API technology deals; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer; Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence; Readiness for business trips. 40 - 50% of working time might be required for market visits. A valid driver's license will be an asset Benefits We Offer You Flexible schedules and opportunity to work remotely Ambitious and supportive team who love what they do, appreciate each other, and grow together Internal programs for adaptation and training, development of soft skills, and leadership abilities Partial compensation for participating in external training and conferences Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world Corporate prices on hotels and travel services MyTime Day Off - an extra non-working day without loss of compensation Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Sales Manager, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base. This is a remote vacancy open to candidates residing in Mumbai, Pune India . Requirements Actively promote our international project in assigned territory; Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory; Sign-up new partners and provide them with extended training of our system; Initiate an API deals with the potential and existing partners; Build and maintain a strong, long-lasting relationship with new partners; Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup; Account clients until the first purchase is made; Control of compliance with commercial conditions by partners including the payment flow; Provide market & competitive environment analysis; Provide comprehensive reporting Key Qualifications Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies; Language knowledge. Fluent in English and Hindi, other languages as a plus; Competence in API technology deals; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer; Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence; Readiness for business trips. 40 - 50% of working time might be required for market visits. A valid driver's license will be an asset Benefits We Offer You Flexible schedules and opportunity to work remotely Ambitious and supportive team who love what they do, appreciate each other, and grow together Internal programs for adaptation and training, development of soft skills, and leadership abilities Partial compensation for participating in external training and conferences Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world Corporate prices on hotels and travel services MyTime Day Off - an extra non-working day without loss of compensation Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice