About the job: As a Customer Service Specialist at Tulsi Madras, you will play a crucial role in delivering exceptional customer service and building strong relationships with our clients. We are looking for a candidate who is fluent in spoken and written English, has a strong background in sales, proficiency in MS Office, excellent client relationship management skills, exceptional interpersonal abilities, and effective communication skills. Key Responsibilities: 1. Provide outstanding customer service through various channels, including phone, email, and chat 2. Build and maintain strong relationships with clients to ensure satisfaction and loyalty 3. Identify sales opportunities and upsell products or services to customers 4. Utilize MS Office to manage customer accounts, track sales, and generate reports 5. Resolve customer complaints and issues in a timely and professional manner 6. Collaborate with the sales team to meet and exceed customer expectations 7. Communicate effectively with internal teams to ensure a seamless customer experience If you are a customer-centric individual with a passion for sales and a talent for building relationships, we invite you to join our team at Rasvriti and contribute to our mission of delivering excellence in customer service. Apply now and take the next step in your career! Who can apply: Only those candidates can apply who: are from Chennai only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-08-22 23:59:59 Other perks: Free snacks & beverages Skills required: MS-Office, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Sales and Effective Communication About Company: At Rasvriti, we believe in the transformative power of the saree. We believe in eternal beauty woven into 6 yards of fabric; beauty that transcends people, places, and time. Drawing from the values and heritage from the House of Tulsi for over 28 years, Rasvriti aims to bring forth a modern take on traditional Indian weaves while staying true to our cornerstone values of trust and authenticity. Every Rasvriti saree is authentic, hand-selected, quality-checked, and woven by highly skilled artisans.