You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Job Title: Customer Technical Support Company ProfileQuestionPro is a leading product-based market research tool that helps businesses grow. We believe research can be interactive, fun, and game-changing. That’s what has kept us busy for over 15 years, improving and innovating our technologies with only one goal in mind: to help customers collect meaningful data and make better decisions. We’re here to make sure customers get it done. Everything we do is to make customers successful, look smarter, and get the Insights they need. The company is built with hustle, dreams, and a lot of insights. Job SummaryRole: Customer Support Engineer (Technical)Industry: B2B SaaS, Software ServicesFunctional Area: ITES, KPO, Customer ServiceRole Category: Chat/VoiceEmployment Type: Full-Time, PermanentPrimary Location: PuneJob Role & ResponsibilitiesBelow are the primary responsibilities of a Customer Support associate: Handling inbound chats, emails, and calls professionally to provide product support and troubleshoot customer complaints/concernsProvide information on our products and services to existing and potential customersUnderstand customer needs, provide tailored solutions, and and effectively pitch products or services to drive salesRoute concerns that require immediate/special attention to concerned teamsFollow-up with customers and other teams to ensure necessary actions are taken to resolve the customer issuesIdentify and assess customers’ needs to achieve maximum customer satisfactionBuild trust and sustainable relationship with customers through effective communication Skills RequiredExcellent communication skills (written & verbal)Good logical reasoning, and problem-solving skillsProficiency in using customer service softwareAbility to multi-task and maintain composure in difficult situationsExperience in lead qualification and generationBasic knowledge of primary research / online survey tools (preferred)Working knowledge of Web Browser/HTML/CSS/APIs (preferred) Minimum QualificationPursuing/Completed graduation (Bachelor) or post-graduation (Master) in any discipline Experience0.5 to 5 years of experience in customer support or handling clients (preferred) Shifts & Week Off24x7 Process Rotational Shifts5 days working2 Days Weekly Off (Rotational Offs)You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication skills. Job Responsibility: We are seeking Java Engineers to work on the new and exciting products for the QuestionPro platform. Individuals should be passionate to build amazing products and possess the unlimited curiosity to learn and explore technologies. Job Description: Skills Required: Core Java, Java, J2EE, JSP, Servlets, React, Struts/ Hibernate/ Spring (Other skills like Javascript, Jquery, HTML, CSS, Play framework or full-stack developer will be a value add to the candidature). Additional description of the job profile. Essential Duties/Responsibilities: • Takes ownership of tasks. • Helps break down, estimate, and provide just-in-time design for small increments of work. • Promotes improvements in version control, continuous integration, project build, and project automation. • Pair programs with different people in many situations. • Performs root cause analysis, technology evaluation, and design spikes. • Brings new ideas to the team. • Commits to completing well-defined work, and delivers on those commitments. • Participates in and may lead weekly demonstrations of recently-completed work. • Reports status of assigned software development and/or maintenance tasks. • Consistently follows software development methodology • Be a team player: contribute to our culture, invent new ways to address industry needs, criticize constructively, and help create a world-changing company • Develop from the ground up a modular architecture to support a web API • Manage all aspects of the software life cycle (Requirements gathering, Testing, Deployment, Support) • Write automated tests via TDD to foster effective, reusable, and flexible code. • Design and implement low-latency, high-availability, and performant applications. • Implement security and data protection. • Build exciting applications by utilizing updated technologies and architectural design patterns. Must-Have: • Passionate about creating high-quality, flexible code. • Strong understanding of REST API principles and best practices. • Expertise in Java. • Expertise in MySQL/Elasticsearch, Mongo or any NoSQL Database. • Proficient with Git. • Proficient with front-end technologies React, JavaScript, CSS & HTML. • Proficient in design patterns. • Good understanding of MVC architecture. Interested candidates can apply to vishal.p@questionpro.com or apply using the link https://questionpro.com/t/AWSSiZ6Iw0 Show more Show less

You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Job Title: Customer Technical Support Company Profile QuestionPro is a leading product-based market research tool that helps businesses grow. We believe research can be interactive, fun, and game-changing. That’s what has kept us busy for over 15 years, improving and innovating our technologies with only one goal in mind: to help customers collect meaningful data and make better decisions. We’re here to make sure customers get it done. Everything we do is to make customers successful, look smarter, and get the Insights they need. The company is built with hustle, dreams, and a lot of insights. Job Summary Role : Customer Support Engineer (Technical) Industry: B2B SaaS, Software Services Functional Area: ITES, KPO, Customer Service Role Category: Chat/Voice Employment Type: Full-Time, Permanent Primary Location: Pune Job Role & Responsibilities Below are the primary responsibilities of a Customer Support associate: Handling inbound chats, emails, and calls professionally to provide product support and troubleshoot customer complaints/concerns Provide information on our products and services to existing and potential customers Understand customer needs, provide tailored solutions, and and effectively pitch products or services to drive sales Route concerns that require immediate/special attention to concerned teams Follow-up with customers and other teams to ensure necessary actions are taken to resolve the customer issues Identify and assess customers’ needs to achieve maximum customer satisfaction Build trust and sustainable relationship with customers through effective communication Skills Required Excellent communication skills (written & verbal) Good logical reasoning, and problem-solving skills Proficiency in using customer service software Ability to multi-task and maintain composure in difficult situations Experience in lead qualification and generation Basic knowledge of primary research / online survey tools (preferred) Working knowledge of Web Browser/HTML/CSS/APIs (preferred) Minimum Qualification Pursuing/Completed graduation (Bachelor) or post-graduation (Master) in any discipline Experience 0.5 to 5 years of experience in customer support or handling clients (preferred) Shifts & Week Off 24x7 Process Rotational Shifts 5 days working 2 Days Weekly Off (Rotational Offs) You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Show more Show less

This role is based onsite out of the QuestionPro Goa office. To apply, please send your Video portfolio to aditya.bhat@questionpro.com, and I will contact you to set up a time for a conversation. Please only apply if you have 3-5 years of experience in Video production and delivery. Key Responsibilities: Filming & Technical Setup: Manage video recording, lighting, and audio quality. Editing & Post-Production: Ensure polished final edits, add captions, branded animations, and overlays. Repurposing Content: Create ad-ready micro-clips, carousels, and short-form videos optimised for LinkedIn Ads. Publishing & Analytics: Upload to LinkedIn, monitor organic performance, and share insights with Person A. Tools: Adobe Premiere Pro or CapCut for editing Description for AI-driven transcripts and captions LinkedIn Native Analytics for post-performance insights Show more Show less

You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Job Title: Customer Technical Support Company Profile QuestionPro is a leading product-based market research tool that helps businesses grow. We believe research can be interactive, fun, and game-changing. That’s what has kept us busy for over 15 years, improving and innovating our technologies with only one goal in mind: to help customers collect meaningful data and make better decisions. We’re here to make sure customers get it done. Everything we do is to make customers successful, look smarter, and get the Insights they need. The company is built with hustle, dreams, and a lot of insights. Job Summary Role: Customer Support Engineer (T echnical)Indus try: B2B SaaS, Software ServicesFunct ional Area: ITES , KPO, Customer ServiceRole Category: Chat /VoiceEmplo yment Type: Full -Time, PermanentPrima ry Location: Pune Job Role & Responsibilities Below are the primary responsibilities of a Customer Support associate: Handling inbound chats, emails, and calls professionally to provide product support and troubleshoot customer complaints/concerns Provide information on our products and services to existing and potential customers Route concerns that require immediate/special attention to concerned teams Follow-up with customers and other teams to ensure necessary actions are taken to resolve the customer issues Record details of customer interactions, queries, complaints, and comments/feedback Identify and assess customers’ needs to achieve maximum customer satisfaction Build trust and sustainable relationship with customers through effective communication Skills Required Excellent communication skills (written & verbal) Good logical, reasoning, and problem-solving skills Proficiency in using customer service software Ability to multi-task and maintain composure in difficult situations Basic knowledge of primary research / online survey tools (preferred) Working knowledge of Web Browser/HTML/CSS/APIs (preferred) Minimum Qualification Pursuing/Completed graduation (Bachelor) or post-graduation (Master) in any discipline Experience 0.5 to 5 years of experience in customer support or handling clients (preferred) Shifts & Week Off 24x7 Process Rotational Shifts 5 days working 2 Days Weekly Off (Rotational Offs) You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Show more Show less

This role is based onsite out of the QuestionPro Goa office. To apply, please send your Video portfolio to aditya.bhat@questionpro.com, and I'll reach out to you to set up a time for a conversation. Please only apply if you have 3-5 years of experience in Video production and delivery. Key Responsibilities: Filming & Technical Setup: Manage video recording, lighting, and audio quality. Editing & Post-Production: Ensure polished final edits, add captions, branded animations, and overlays. Repurposing Content: Create ad-ready micro-clips, carousels, and short-form videos optimised for LinkedIn Ads. Publishing & Analytics: Upload to LinkedIn, monitor organic performance, and share insights with Person A. Tools: Adobe Premiere Pro or CapCut for editing Description for AI-driven transcripts and captions LinkedIn Native Analytics for post-performance insights

Role Description This is a full-time, on-site role for a Technical Recruiter in Pune. The Technical Recruiter will be responsible for managing the full life cycle recruiting process, including identifying, attracting, and hiring top tech talent. A key aspect of this role involves technically assessing and filtering candidates to ensure a strong fit for our engineering teams. Day-to-day tasks will include sourcing candidates, conducting interviews, collaborating with hiring managers, and ensuring a positive candidate experience. Qualifications Strong skills in Full Life Cycle Recruiting, Technical Recruiting, and Recruiting Excellent communication skills Ability to work effectively with hiring managers and team members Experience in hiring for technical positions is preferred A bachelor's degree in engineering Special Note on Engineering Background: A strong engineering background is crucial for this role. This includes the ability to technically assess and filter candidates, which means understanding technical concepts, evaluating coding skills, reviewing project portfolios, and conducting technical interviews to gauge a candidate's proficiency and problem-solving abilities in relevant technologies. What We Offer At QuestionPro, we believe in supporting our employees' growth and well-being. We offer: A competitive salary and benefits package. The opportunity to work directly with the CEO and Engineering Head in a fast-paced, innovative environment. Professional development and career advancement opportunities. A chance to contribute to a product used by millions worldwide. A vibrant and inclusive company culture that values diversity and teamwork.

You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Job Title: Customer Technical Support Company Profile QuestionPro is a leading product-based market research tool that helps businesses grow. We believe research can be interactive, fun, and game-changing. That’s what has kept us busy for over 15 years, improving and innovating our technologies with only one goal in mind: to help customers collect meaningful data and make better decisions. We’re here to make sure customers get it done. Everything we do is to make customers successful, look smarter, and get the Insights they need. The company is built with hustle, dreams, and a lot of insights. Job Summary Role : Customer Support Engineer (Technical) Industry: B2B SaaS, Software Services Functional Area: ITES, KPO, Customer Service Role Category: Chat/Voice Employment Type: Full-Time, Permanent Primary Location: Pune Job Role & Responsibilities Below are the primary responsibilities of a Customer Support associate: Handling inbound chats, emails, and calls professionally to provide product support and troubleshoot customer complaints/concerns Provide information on our products and services to existing and potential customers Understand customer needs, provide tailored solutions, and and effectively pitch products or services to drive sales Route concerns that require immediate/special attention to concerned teams Follow-up with customers and other teams to ensure necessary actions are taken to resolve the customer issues Identify and assess customers’ needs to achieve maximum customer satisfaction Build trust and sustainable relationship with customers through effective communication Skills Required Excellent communication skills (written & verbal) Good logical reasoning, and problem-solving skills Proficiency in using customer service software Ability to multi-task and maintain composure in difficult situations Experience in lead qualification and generation Basic knowledge of primary research / online survey tools (preferred) Working knowledge of Web Browser/HTML/CSS/APIs (preferred) Minimum Qualification Pursuing/Completed graduation (Bachelor) or post-graduation (Master) in any discipline Experience 0.5 to 5 years of experience in customer support or handling clients (preferred) Shifts & Week Off 24x7 Process Rotational Shifts 5 days working 2 Days Weekly Off (Rotational Offs) You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR

📍 Baner, Pune, Work from Office 🕕 6:00 AM – 3:00 PM IST (Aligned to AU) 🗓 Monday to Friday 🎯 Experience: Minimum 3 years in sales, client engagement, or business development, preferably in a SaaS environment We’re looking for someone with a proven ability to engage decision-makers, build trust through personalised outreach, and support consultative sales conversations. You’ll be working across the education and non-profit sectors in Australia and New Zealand, using modern tools and a human-first approach across email, LinkedIn, and phone. What You’ll Be Doing Research and identify the right people across higher ed and NFP sectors Personalise your outreach using smart tools, no bulk emails, no spray-and-pray Build a healthy pipeline and nurture warm leads through long sales cycles Collaborate with senior team members to lead the meetings Log activity, track conversations, and improve your approach as you go Bit of account management as well What We’re Looking For 3+ years of experience in a sales, account executive, SDR or client engagement role SaaS or B2B software experience preferred Clear written and spoken communication, warm, human, and professional Familiar with modern sales tools (LinkedIn Sales Nav, CRMs, automation) Reliable, self-motivated, and able to work independently Comfortable with early AU shift hours, and based in Pune (Baner) for daily office work Also..... You understand voice tone, empathy, pace and how to modulate all that in real convos You’re reliable, resourceful, and good at managing your own energy Bonus if… You’ve worked with universities, NFPs, or public sector clients You speak French (not required, but a plus) Interview Process 30-min call with our Business Development Manager Short discussion with Growth & Expansion Lead Final round with our Director of Sales Why This Role? Why Now? We’re scaling fast across ANZ a, especially in research-driven sectors like higher ed and social impact. This role gives you front-row access to how meaningful partnerships are built, account management, sales strategies, negotiation etc Keywords Account Executive, SaaS Sales, B2B Sales, Sales Development, SDR, Business Development, Inside Sales, Outreach Specialist, Sales Executive, Client Engagement, Australia Market, APAC Sales, Inbound Sales, Outbound Sales, Prospecting, Strategic Sales Interested? Send your CV and a short intro (just 6–7 lines) telling us why this role speaks to you, or better yet, reach out like you already work here. 📬 himanshu.mendiratta@questionpro.com

Technical Recruiter - Onsite (Pune) Company Description QuestionPro is a leading provider of online survey software with over 2.5 million users across 40 countries. Our software facilitates the creation, distribution, and analysis of surveys, and also provides platforms for polling, tablet-based mobile research, and data visualization. We have been providing reliable and innovative technology to Fortune 100 companies, academic institutions, small businesses, and individual DIY researchers for over a decade. Learn more at www.questionpro.com. Role Description This is a full-time, 5-days work-from-office role based in Pune. As a Technical Recruiter at QuestionPro, you will own the end-to-end recruitment process for our technical roles. You'll be responsible for sourcing, assessing, and onboarding high-caliber technical talent across a range of technologies, including but not limited to React, JavaScript, Node.js, and Java. You will collaborate closely with hiring managers and engineering leads to define role requirements and ensure we attract the right candidates. We're looking for someone who brings a sense of ownership to the table and is passionate about creating an outstanding candidate experience. A strong knack or prior experience in employer branding and talent marketing will be a major plus. Key Responsibilities Manage full-cycle recruitment for technical roles Proactively source candidates using various channels Evaluate technical skills, particularly in front-end and back-end stacks (React, JavaScript, Node.js, Java, etc.) Collaborate with hiring managers to understand hiring needs and role requirements Drive and contribute to employer branding and recruitment marketing initiatives Ensure a smooth and positive experience for all candidates Maintain recruitment data and reporting Qualifications 3 to 6 years of experience in technical recruiting, especially for engineering roles Strong understanding of technical concepts and ability to assess technical talent Excellent verbal and written communication skills Demonstrated ability to work independently and take ownership Experience in employer branding or a strong interest in talent marketing is preferred Bachelor’s degree in Engineering or related field What We Offer A flexible and supportive work culture that values results over rigid processes A culture of ownership and accountability - we value initiative and output more than bureaucracy The best of both worlds: the agility and pace of a startup combined with the stability of a company that's been in the industry for 20 years An environment where your ideas are welcomed and execution is celebrated Opportunities for professional growth as we continue to scale globally Direct collaboration with the Head of Engineering and the Founder, offering unmatched visibility and influence in hiring decisions