Position:
Role Overview
The Quality Head will lead and manage the quality assurance & guide the quality control functions for all Data Center construction projects. The role ensures compliance with industry standards, client requirements, statutory norms, and internal quality processes to achieve zero-defect delivery and timely project completion.
Key Responsibilities
1. Quality Planning & Strategy
- Develop, implement, and maintain the Project Quality Plan (PQP) for all data center projects.
- Establish overall quality strategy, KPIs ( staff and contractors), and audit schedules.
- Ensure project execution follows ISO standards, Tier certifications (Uptime), and relevant codes.
- Review design drawings, material specifications, and method statements for quality compliance.
2. Quality Assurance
- Formulate QA procedures, inspection test plans (ITPs), checklists, and SOPs.
- Conduct internal audits, vendor audits, and subcontractor quality assessments.
- Review and approve all quality documentation, NCRs, CAPA, and monthly quality reports.
- Implement root cause analysis (RCA) and corrective measures.
3. Quality Control & Site Monitoring
- Oversee site QA/QC teams for civil, electrical, and MEP disciplines.
- Verify quality of construction activities including:
- Civil works (flooring, foundations, finishing, structure).
- Electrical panels, cabling, UPS, DG, transformers.
- HVAC, BMS, fire systems, and other MEP installations.
- Ensure all materials meet required specifications and approvals.
- Conduct site inspections, witness testing, FAT, SAT, and commissioning activities.
- Built team at site to do all post pour activity.
4. Compliance & Documentation
- Ensure adherence to statutory codes: IS standards, NFPA, ASHRAE, IEC, TIA-942 etc.
- Maintain complete documentation including test reports, material approvals, RFI logs, calibration reports, and quality records.
- Prepare weekly and monthly quality dashboards for management review.
5. Team Leadership
- Lead, mentor, and train QA/QC engineers across all data center sites.
- Coordinate with Project Managers, Design Team, Procurement, and HSE.
- Drive a quality-first culture and ensure zero rework.
Key Skills & Competencies
- Strong knowledge of data center construction, MEP systems, and electrical infrastructure.
- Expertise in ISO standards (9001, 14001, 45001), TIA-942, Uptime Institute standards.
- Experience with root cause analysis tools (5 Why, FMEA, Pareto etc.).
- Strong leadership, communication, and reporting skills.
- Ability to manage multiple project sites and teams.
- Strong network of good quality post pour vendors, chemical suppliers
- Have done some major repairs in past projects.
Qualification & Experience
- Bachelor’s degree in Engineering (Electrical / Mechanical / Civil).
- Preferred: Master's / Certification in Quality Management.
- 18+ years of experience in QA/QC for large infrastructure or data center projects.
- Experience working with consultants, clients, and contractors.