8 - 10 years
Posted:1 week ago
Summary:
We are seeking a highly skilled Salesforce QA Analyst to join our centralized QAfunction. This role is critical in ensuring the quality and reliability of Salesforceimplementations across Salesforce Sales Cloud, Salesforce Service Cloud, SalesforceMarketing Cloud, Contact Center solutions, Salesforce Education Cloud, andintegrations with enterprise and third-party systems.The ideal candidate brings strong hands-on QA experience, a deep understanding ofSalesforce architecture, and the ability to independently lead testing efforts acrossmultiple initiatives. This role operates within an agile, enterprise environment andpartners closely with cross-functional teams to deliver high-quality, business-alignedsolutions.Key Responsibilities:• Design and execute comprehensive test strategies, test plans, and test casesaligned with business and technical requirements.• Perform functional testing across Salesforce modules, including Sales Cloud,Service Cloud, Marketing Cloud, and custom-built components.• Validate Salesforce configurations such as workflows, validation rules, reports,dashboards, profiles, roles, and security settings.• Conduct end-to-end integration testing between Salesforce and external systems(e.g., APIs, middleware platforms, data systems).• Lead and support User Acceptance Testing (UAT) by partnering with businessstakeholders to ensure real-world scenario validation.• Execute regression testing for releases, patches, and enhancements to maintainsystem stability.• Ensure data integrity and accuracy across standard and custom objects throughdetailed validation and reconciliation.• Log, track, and validate defects using tools such as Azure DevOps, Jira, orsimilar platforms.• Maintain high-quality test documentation, including test plans, execution results,and defect reports.• Collaborate with QA leads, developers, business analysts, product owners, andplatform teams to ensure alignment with quality standards and delivery timelines.• Manage and prioritize testing efforts across multiple concurrent projects andreleases.• Contribute to process improvement initiatives, including test standardization,automation readiness, and QA best practices.• Develop subject matter expertise (SME) in assigned Salesforce modules andbusiness domains.
Required Qualifications:
• Bachelors degree in Computer Science, Information Systems, or a related field.• 8+ years of QA experience, with at least 5+ years focused on Salesforce testing.• Hands-on experience with Salesforce Lightning Experience.• Strong understanding of the Salesforce data model, including standard andcustom objects, relationships, and validation rules.• Ability to review and validate Apex, Visualforce, and Lightning components froma QA perspective.• Experience with integration testing involving APIs, middleware, and third-partyplatforms.• Proficiency in writing and executing SOQL queries for data validation andanalysis.• Experience with test and defect management tools such as Azure DevOps.• Strong analytical thinking, attention to detail, and problem-solving skills.• Excellent communication and documentation skills, with the ability to engageboth technical and business stakeholders.• Ability to work independently while also collaborating effectively in Agile/Scrumenvironments.• Salesforce-related certifications are preferred.
Free courses, interview questions and practice for each skill.
Remote
Full Time
Intersources Inc
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